AAA Auto Club Enterprises · 12 hours ago
Claims Property Adjuster - Quality Assurance
United States
Full-time
Remote
Mid, Senior Level
$73K/yr - $97K/yr
7+ years expAAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, seeking a Claims Property Adjuster for a Quality Assurance role. The position involves auditing property claim files, ensuring compliance with regulations, and providing actionable recommendations for claim handling.
Insurance
Responsibilities
Conduct audits of property files to identify trends, patterns, or anomalies in the claims handling process
Communicate and interact with a variety of individuals including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements
Evaluate and determine claim values upon receipt and assessment of property, bodily injury and liability data
Produce clear, concise audit write-ups that summarize findings and actionable recommendations for claim handling
Control expenses for areas of responsibility
Verify and interpret / resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required
The position requires a higher degree of discretion and independent judgment in analysis and problem solving to effectively manage losses. Determine policy obligations by assessing the liability and damage components of the loss. Investigate and differentiate between allegations and facts in each loss. Respond quickly and effectively to customer needs and problems
Recognize and appropriately address complex coverage issues
Recognize and appropriately address complex subrogation issues
Qualification
Required
Bachelor's or equivalent combination of education and experience
7-9 years of claims handling experience
Advanced understanding of vehicle repair procedures and issues or building repair procedures and issues or third-party liability issues
Moderate computer and line of business technical software skills required
Moderate knowledge of fault assessment and subrogation principles required
Moderate leadership competencies are necessary
Advanced organization and planning recognition skills required
Advanced oral and written communication skills required
Advanced interpersonal skills required
Valid Driver's License, acceptable Department of Motor Vehicles record, and minimum liability insurance issued by state is required
Benefits
Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team, and personal performance.
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Simpson
Senior Vice President and Chief Information & Technology Officer
Suzanne Wisdom
Senior Vice President & Chief Marketing Officer
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