Customer Service Representative Level 2 jobs in United States
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Westinghouse Electric Company · 9 hours ago

Customer Service Representative Level 2

Westinghouse Electric Company is a leading provider of customer-focused solutions, and they are seeking an experienced Customer Service Representative. This role involves providing informed decision-making and problem-solving support to address customer inquiries and complaints, ensuring high-quality service standards are met.

Electrical DistributionEnergyNuclear

Responsibilities

Handle situations, which may require adaptation of response
Assist customers with billing inquiries and educating them on energy usage
Record and process commitments on customer's accounts
Assist customers with online account and mobile app requests
Meet performance metrics and schedule adherence requirements daily
Helps provide direction and guidance to less experienced team members
Perform other job-related responsibilities as assigned

Qualification

Customer serviceProblem-solvingPublic relationsBilling inquiriesTeam guidance

Required

High School Grad / GED
Experience: 1+ years

Benefits

Comprehensive Health and Income Protection Benefits
401(k) Savings Plan
Paid Vacations for Qualifying Positions

Company

Westinghouse Electric Company

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Westinghouse Electric Company provides innovative and secure nuclear technology solutions.

Funding

Current Stage
Late Stage
Total Funding
$1.62B
Key Investors
US Department of EnergyExport Development CanadaUK Government
2025-12-08Grant
2024-12-09Debt Financing· $1.45B
2023-07-27Grant· $13.43M

Leadership Team

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Dan Sumner
Interim Chief Executive Officer
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Justin Johnson
Executive Vice President and Chief Legal Officer
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Company data provided by crunchbase