Texas Attorney General · 10 hours ago
OAG - Open Records | Administrative Assistant I | 26-0264
Austin, TX
Full-time
Onsite
Entry Level
1+ years expThe Texas Attorney General's Office is seeking an Administrative Assistant for the Open Records Division to support daily activities including customer service and administrative tasks. The role involves managing correspondence, maintaining filing systems, and providing receptionist support in a professional manner.
GovernmentLaw EnforcementNon Profit
Responsibilities
Provides receptionist support, answering division switchboard in a professional manner, including utilizing the division’s mail tracking computer system to assist in accurately handling and/or routing calls to the appropriate person; greets and assists visitors in a friendly and professional manner
Sends acknowledgments to governmental bodies involved in ruling or complaint process
Enters timekeeping for the division attorney staff on the mainframe computer system
Stamps, logs and distributes incoming mail; reads and analyzes all correspondence including general correspondence, legal briefs and open records related documents to make an initial determination of action to be taken; drafts summary of issues raised in request for a ruling and records summary in the FoxPro case management database; assigns a file number to properly identify all correspondence
Prepares letter rulings, correspondence, and drafts using WordPerfect software; proofreads, reviews, edits and finalizes documents with daily deadlines; mails division communications and returns documents to the appropriate parties; closes, organizes, archives and files case files
Performs related work as assigned
Maintains relevant knowledge necessary to perform essential job functions
Attends work regularly in compliance with agreed-upon work schedule
Ensures security and confidentiality of sensitive and/or protected information
Complies with all agency policies and procedures, including those pertaining to ethics and integrity
Qualification
Required
Graduation from high school or equivalent
1 year of full-time experience working in the following (or closely related) fields: clerical or general office. May substitute thirty credit hours from an accredited college or university for the required experience [transcript required for substitution]
Skill in handling multiple tasks, prioritizing, working under pressure, and meeting deadlines
Skill in effective oral and written communication [Applicants selected for an interview will be administered a grammar, spelling and punctuation test]
Skill in exercising sound judgment and effective decision making
Ability to receive and respond positively to constructive feedback
Ability to work cooperatively with others in a professional office environment
Ability to provide excellent customer service
Ability to work more than 20 hours as needed and in compliance with the FLSA
Ability to adhere to consistent work schedule Monday through Friday, between 9 a.m. – 4 p.m
Ability to type 40 wpm [Typing test required at time of interview]
Ability to arrange for personal transportation for business-related travel
Ability to lift and relocate 30 lbs
Preferred
Bachelor's degree from an accredited college or university
Excel, Word, Microsoft Suite
Public Information Act
Ability to proficiently read, write, and speak Spanish
Benefits
Excellent benefits
Company
Texas Attorney General
Texas Attorney General Office of the Attorney General champions liberty and justice for Texas.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Evelyn Chavez
CSO II
Jared Galaway
Chief Experience Officer
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