Sonesta International Hotels · 2 days ago
Human Resources Coordinator
Washington, DC
Full-time
Onsite
New Grad, Entry Level
$27/hr - $29/hrSonesta International Hotels is the 8th largest hotel company in the U.S., focusing on delivering exceptional hospitality experiences. The Human Resources Coordinator plays a key role in fostering a culture of caring, managing HR services, and supporting hotel associates through various HR programs and administrative tasks.
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Responsibilities
Assist Human Resources Director in the hiring process for all positions. Screen, interview, coordinate background checks/references, and process applicable paperwork for all candidates
Report to Human Resources Director any employee complaints, relating to benefits, paychecks, manager/employee relations issues, etc
Fulfill a variety of employee needs including but not limited to provision of name tags, garage passes, direct deposit forms, employment verification letters, etc
Ensure employee files contain required employment paperwork, proper performance management documentation, and files are properly maintained and secured for the required length of time
Review and process monthly invoice billing of HR vendors. This includes, but is not limited to background checks, drug testing and Shoes for Crews, Etc
Assist in the management of associate leave claims (FMLA, Personal, Worker’s Compensation, etc.) to ensure appropriate employee care, manage costs and track time off
Provide required documentation in response to unemployment claims. Ensure that paperwork is complete, and that documentation is thorough, so the company’s position can be legally and effectively represented
Assist Director of HR in the research and investigation of workplace issues to discover facts, identify potential liability to the Company, document and facilitate resolution. Support and promote the Employee Resolution process. Identify themes and solutions to re-occurring issues
Assist in planning of employee events, update bulletin boards and monitors and assist in creating annual employee engagement activities calendar
Oversee onboarding of all employees and the HR orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensure coordination and facilitation of new hire orientation program and attendance by all new hires with the participation of the leadership team in training programs
Process employee terminations in Workday and with all other required employee systems. Assist in the off-boarding process which includes but is not limited to scheduling exit interviews, WD transactions, collection of company property, employee communication, etc
Ensure that company hiring standards, laws and applicable regulations are followed in the application, hiring and selection process
Ensure compliance with procedures for accessing, reviewing, and auditing employee files
Communicate property rules and regulations via the employee handbook and code of conduct
Ensure all safety and security policies are communicated to employees on a regular basis
Assist with ensuring all annual compliance trainings have been completed, as well as any start or local required trainings
Work with Corporate Training Partner to schedule and execute required annual training
Facilitate effective training and development programs for employees which may include programs such as new brand initiatives, guest service training, the progressive discipline process, performance management process, and related management programs and initiatives
Support, comply and promote company initiative, policies and guidelines
Handle employee issues in a professional and timely manner
Responsible for ensuring success through the eyes of employees, guests, and owners
Utilize and collaborate with resources across different departments and corporate office
Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture
Focus on the mission and well-being of the department, hotel, and company as a whole
Lead by example and operate with integrity and respect
Qualification
Required
Bachelor's degree or equivalent experience in Human Resources, Hospitality Management or related field
Prior experience in hospitality, service industry, or unionized environments is a plus
Strong interpersonal and communication skills
Experience with HRIS systems, timekeeping, and applicant tracking systems preferred
Applying tactical and operational thinking to create a people oriented working environment
Understanding of and previous experience in a union environment a plus
Knowledge of basic employment laws and HR best practices preferred
Exceptional ability to build consensus across entire property
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to prioritize and organize work assignments
Proficient with Microsoft Office Suite or related software
Preferred
Experience with HRIS systems, timekeeping, and applicant tracking systems preferred
Understanding of and previous experience in a union environment a plus
Knowledge of basic employment laws and HR best practices preferred
Benefits
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Company
Sonesta International Hotels
Sonesta facilitates a number of hotels and resorts that provide professionals, couples, and families with accommodations.
Founded in 1937
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Murray
President & CEO
Jordan Langlois
Senior Vice President, Franchise Operations at Sonesta Hotels / RLH Corporation
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