Transact Campus · 13 hours ago
Payment Manager, CSM
United States
Full-time
Remote
Entry, Mid Level
2+ years expTransact Campus is an industry leader in integrated technology solutions for various sectors including education and healthcare. They are seeking a Payment Manager to lead a team of Client Success Managers focused on managing payments for higher education clients, aligning processes, and enhancing the client experience.
EdTechFinancial ServicesFinTechInformation ServicesInformation TechnologyPayments
Responsibilities
Manage a Team of CSMs in the Higher Ed territory for Transact Payments clients
Sales goals for Renewal, Net Revenue, and SW values
Work with CSM leadership to align team processes and tasks
Work with Sales leaders for alignments within territories
Work with internal departments on escalations and collaboration to streamline processes, adjust fee structures and ensure the “client experience” is considered
Train and on-board new CSM team members
Travel as needed to HE events, company planned events and individual client sites
Qualification
Required
Bachelor's degree or equivalent work experience
Knowledge of the HE market and payments industry
Able to manage a book of business with a team of 4 and 700+ accounts at any given time
Must possess good oral and written communication skills
Travel: estimated 10-25%
2+ years' experience in sales or customer service management, preferably in Higher Ed
Benefits
Employer paid Life Insurance / AD&D / Short-Term
Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
Access to FSA Plans & Commuter Benefit Plans
401(k) Savings Plan where the Company Match of $0.50 for each $1 you contribute on the first 8% of pay.
Both your contribution and the company contribution are immediately 100% vested.
Access to the Roper Employee Stock Purchase Plan
Paid Parental Leave Program.
Company
Transact Campus
Transact Campus provides comprehensive campus commerce solutions, enhancing convenience and operational efficiency.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-08-15Acquired
Leadership Team
Chris Setcos
SVP Partnerships and M&A- Transact+CBORD
Chris Burton
Account Executive
Recent News
2025-12-04
2025-12-02
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