Digitas North America · 4 hours ago
Senior Vice President, Connections Strategy (CRM)
Digitas North America is a leading Networked Experience Agency focused on creating magnetic experiences for brands. They are seeking a Senior Vice President of Connections Strategy to drive growth in their CRM and Loyalty practice, leveraging consumer data and technology to enhance client relationships and business solutions.
Marketing & Advertising
Responsibilities
Evolving and advocating our Addressable Relationships offering to clients across verticals and categories, inclusive of CRM, Loyalty and CX
Driving agency thought-leadership, building our narrative and developing a toolkit for consistent application of the practice; serving as the voice of the agency for current clients and new business prospects
Building relationships with our client leads, capability leads and other Groupe leadership to sell and/or cross-sell our Addressable Relationships offering
Spearheading new offerings within Addressable Relationships, collaborating with capability leads and other solution leaders to differentiate Digitas and keep us on the cutting edge
Leading new business and organic pitches that fall under the Addressable Relationships solution
Identifying partners that ladder to our Networked Experience positioning within Addressable Relationships
Handoff wins to activation team
Qualification
Required
18+ years in CX, CRM or Loyalty
Outstanding breadth and depth of expertise in CX, CRM or Loyalty
Track record of impactful work experience and professional ingenuity
Savvy marketer and passionate problem-solver with deep expertise in CX, CRM and Loyalty
Deeply knowledgeable across data, technology, strategy, creative and measurement
Background in developing dynamic CX, CRM and Loyalty programs
Proven ability to identify and build differentiated offerings with strategic partners across platforms, tools and vendors
Strategic thought leader in CX, CRM and Loyalty
Able to lead and drive CRM and Loyalty pitches across capabilities and/or agencies
Creative provocateur and persuasive storyteller
Proven leader and relationship builder with an authoritative presence and confident communication style with executive-level clients
Easily accessible to all levels of the agency and client organizations
Skilled manager with a strong history of team oversight and talent development
Known for an ability to coach and grow talent, provide constructive feedback in the moment, inspire and drive change, and assemble varied groups for advantageous collaboration
Accomplished professional with exceptional communication, organizational and time management skills
Flexibility to adapt quickly to change
Benefits
Medical coverage
Dental
Vision
Disability
401K
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off
Company
Digitas North America
Digitas North America is the Connected Marketing Agency that provides digital media, and creative development.
Funding
Current Stage
Late StageRecent News
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