Assessment Technician jobs in United States
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Central New Mexico Community College · 10 hours ago

Assessment Technician

Central New Mexico Community College is seeking an Assessment Technician to support the academic success of students by coordinating and administering various standardized and placement tests. The role involves ensuring a secure and professional testing environment while maintaining confidentiality and integrity throughout the testing process.

Higher Education
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Responsibilities

Registers students for tests, verifies identification, schedules appointments, and communicates testing procedures clearly and professionally
Administer and proctors in-person and remote standardized tests (including HSE, ESL, and accommodated exams) while upholding testing integrity and security standards
Assist students with disabilities by supporting the use of testing accommodations and adaptive technology, ensuring inclusive and respectful service
Troubleshoot technical issues related to testing software (e.g., TABE/CASAS) and equipment to minimize disruptions and maintain a smooth testing environment
Maintain accurate test records and documentation, enter scores into systems like Banner, and prepare reports for tracking and compliance
Ensure compliance with institutional policies, testing regulations, and security protocols, including maintaining confidentiality and following established procedures
Manage and maintain databases, perform data entry, and create templates and documentation to support efficient and accurate operations
Facilitate online remote testing through platforms like Zoom, MS Teams, and WebEx, utilizing breakout rooms, screen sharing, and remote support tools
Demonstrate professionalism and reliability by working independently, meeting deadlines, problem-solving effectively, and supporting team and departmental goals
Provide high-quality customer service by welcoming students and visitors, responding to inquiries via phone, email, chat, and in-person, and ensuring a positive testing experience
Performs other related duties as assigned

Qualification

Testing administrationTechnical troubleshootingDatabase managementBilingualCustomer serviceProfessionalismProblem-solving

Required

High School Diploma or equivalent
One (1) year of experience
Experience in teaching or testing is recommended
Must complete the in-house training below within 6 months of hire: Accessibility Services testing, TABE, RegisterBlast

Preferred

Bilingual

Company

Central New Mexico Community College

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Central New Mexico Community College (CNM) is the state's largest community college with five campuses, a Workforce Training Center, and an Advanced Technology Center.

Funding

Current Stage
Late Stage

Leadership Team

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Alan Roes
Chief Information Security Officer
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Angela Sims
Chief Strategy Officer (CSO), Executive Director Marketing & Public Relations
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