Queens Public Library · 1 day ago
Program Assistant
Jamaica, NY
Full-time
Onsite
Entry Level
$48K/yr - $48K/yr
2+ years expQueens Public Library is a national and international leader in the delivery of public library service. The Program Assistant is primarily responsible for program management within the Young Adult Literacy Services, providing administrative support and ensuring efficient operations for educational programs.
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Responsibilities
Conducts intake orientation/interviews/assessments for new participants and assists in placing them into level-appropriate classes
Enters and tracks participant attendance electronically and communicates attendance and retention issues to relevant team members
Works with teachers, teaching assistants and specialized coaches to provide support where needed
Maintains participant files, program files and program statistical data as required by funding requirements and program standards
Maintains, tracks, and orders all supplies including participant incentives
Assists with GED program records, such as tracking exam administration for all centers
Provides administrative support for YALS and Community Learning/Adult Learning Program team
Assists with office and administrative duties (answer phones, maintain schedules and calendars, and provide quality customer service)
Maintains supplies inventory by checking stock to determine inventory level and anticipating supply needs
Ensures that the placing and expediting of orders for supplies are done in a timely manner and verifying receipt of supplies
Provides administrative support for the YALS Coordinator in all meetings with participants, staff and volunteers, such as taking minutes at meetings and assist with community projects when needed
Supports the ALP team, by recording all meetings, decisions, and action plans
Promotes a positive youth-friendly, learning space that encourages collaboration and teamwork
Utilizes a youth-centered approach to support instructional methods that are interactive, motivational, and relevant to all participants
Works closely with the case managers to re-engage students struggling with attendance due to external barriers
Documents referrals for barrier reducing services, personal guidance, crisis, counseling, peer mentoring, and supplemental resource referrals provided by the City’s Human Resources Administration and other service providers
Assists in supporting the day-to-day operations of ALP program sites; and provides centralized standard operational guidance for center managers
Helps to manage the collection and distribution of center operations statistical data for reporting purposes, including adherence to ALP program standards and government contract reporting
Processes all documents and other required paperwork in a proper and timely manner to ensure timely data entry and assists with monitoring overall database management
Assists in maintaining program statistical data as required by funding requirements and program standards
Monitors and enhances comprehensive means of assessment and outcome tracking and recommends process improvements
Assists in monitoring monthly and year-to-date financial management and timely financial processes and procedures of all assigned funding contracts, including quarterly/fiscal year forecasting and reporting
Complies with necessary contract management requirements by helping to ensure proper spending of budgeted expenses and reconciliation of all Account Receivables and Account Payables to ensure meeting or exceeding budget targets, as aligned to program deliverables and metrics
Responsible for issuing stipend, Metro Transit Authority (MTA) card (or its equivalent) and incentives to all sites and maintain all related records
Collects data from each site and enters data into the database
Assists with managing Kronos timesheets for YALS staff, including instructors, in a timely manner
Inputs incentives and metro card inventory into the database
Organizes and accurately maintain confidential records and files
Assists and tracks GED reimbursements and grant requirements
Performs other duties as assigned
Qualification
Required
High School Diploma or equivalent experience is required
2-3 years in an administrative capacity working in adult and youth literacy programs with non-traditional adult educational programs is required
Must possess a passion and joy for working with youth
Must be highly organized and detail-oriented with the ability to work with diverse populations
Oral and written communication skills are highly desired
Must have Intermediate knowledge of MS Word and MS Excel; experience with other MS Office applications preferred
Experience working with virtual platforms, such as Microsoft Teams, WebEx
Company
Queens Public Library
Queens Public Library is one of the largest and busiest public library systems in the United States, dedicated to serving the most ethnically and culturally diverse area in the country.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.01M2015-08-01Seed· $0.01M
Leadership Team
Thomas Galante
President and Chief Executive Officer
Stephen Mack
Chief Financial Officer
Company data provided by crunchbase