JLL · 10 hours ago
Account Technology Director
JLL is a leading global provider of real estate and investment management services, committed to hiring talented individuals to shape the future of real estate. The Account Technology Director is responsible for overseeing and implementing technology solutions to enhance account operations efficiency while leveraging data insights for optimal business outcomes.
CommercialReal Estate
Responsibilities
Develop and implement a technology strategy to support account operations, drive technology adoption to improve efficiency and effectiveness, and align technology initiatives with business objectives. Partner with the WD Technology Advisory team to identify and assess innovations and emerging technologies for potential adoption. Act as a point of escalation for technology, data and business intelligence issues
Build and maintain strong relationships with key stakeholders, including clients, account leadership, and internal teams. Facilitate effective collaboration and communication, presenting technology strategies and acting as a liaison between technology teams and business units
Oversee the technology project portfolio, ensuring proper governance, prioritization, resource allocation, and timely delivery of initiatives. Implement and maintain project management methodologies, monitor project progress, and manage technology budgets effectively
Proactively help identify and then collaborate with cross-functional teams to identify technology needs and opportunities. Support the scoping, design, development, and implementation of technology solutions while overseeing the evaluation, selection, and integration of new technologies and platforms. Manage the delivery of technology changes driven by ecosystem updates, client requirements, bug fixes, regulatory mandates, and enhancements from technology partners and internal product teams. Establish and maintain technology standards and best practices
Champion the adoption of analytics and AI tools within the account. Support the progress of data projects along the established roadmap, facilitating communication and collaboration between the account team, client, and data analytics teams. Address client information security concerns related to data initiatives, ensuring compliance and alignment with relevant policies
Manage a team of technology professionals (indirectly and/or directly), providing guidance, mentorship, and fostering a culture of collaboration and excellence. Effectively delegate tasks, encourage professional development, and support team members
Ensure that the account team and relevant stakeholders understand and adhere to established cybersecurity policies and guidelines. Act as a key facilitator in navigating cybersecurity processes, addressing potential roadblocks, and promoting a culture of security awareness across all technology-related activities within the account
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or a related field
Minimum of 10 years of experience in technology strategy, with a focus on account operations and data analytics
Proven track record of successfully leading technology initiatives and delivering tangible business results
Experience managing teams and working in a matrixed organizational structure
Understanding of and ability to navigate contracts (MSAs, SOWs, subcontracts, KPIs etc.) to protect business interests and mitigate risk in delivery engagements
Understanding of data analytics techniques and tools, as well as their application in driving actionable insights
Excellent leadership and communication skills, with the ability to influence and collaborate across all levels of the organization
Strong team management skills, with a track record of effectively leading and developing a high-performing team
Ability to delegate tasks and responsibilities efficiently and create an environment of accountability and collaboration
Strong business acumen and strategic thinking abilities
Experience working with a wide range of technologies, platforms, and software development methodologies
Familiarity with compliance and security regulations related to technology and data management
Preferred
MBA or advanced degree is advantageous
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Recent News
2026-01-07
Morningstar.com
2025-12-29
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