Dr. Martens plc · 9 hours ago
Outbound Logistics Manager - Redlands, CA
Redlands, CA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $105K/yrDr. Martens plc is a globally recognizable British brand with over 60 years of heritage, seeking an Outbound Logistics Manager to lead outbound transportation operations across the US and Canada. This role focuses on ensuring efficient and timely delivery of finished goods while managing relationships with carriers and optimizing logistics processes.
Consumer GoodsE-CommerceFashionHealth CareManufacturingRetail
Hiring Manager
Emalee Rabinovitch
Responsibilities
Oversee outbound shipments across the US and Canada from regional distribution centres to B2B (retail/wholesale) and B2C (e-commerce) customers, managing domestic and cross-border freight including FTL, LTL, parcel, and intermodal
Ensure timely and accurate deliveries in line with customer SLAs, promotional calendars, and seasonal peaks
Monitor transport lead times, carrier capacity, and service levels to support product launches and in-season replenishment
Managing a team of one coordinator
Manage relationships with third-party carriers, parcel services, and 3PL providers across European lanes
Negotiate freight rates and service agreements to achieve optimal cost-to-serve
Track carrier performance and lead issue resolution for delays, damages, or service failures
Drive continuous improvement initiatives to optimize outbound flows, including route optimization, load consolidation, and carrier mix
Collaborate with DC operations and customer service teams to align outbound activities with inventory and order fulfilment priorities
Ensure compliance with international and local transportation regulations, including customs clearance for outbound cross-border shipments
Maintain accurate and timely transport documentation, shipping labels, and export paperwork
Develop and report on KPIs such as OTIF (On Time in Full), delivery cost per unit, and carrier reliability
Analyse transport costs and budget adherence to support forecasting and strategic planning
Qualification
Required
Proven experience in outbound transport management, preferably in fashion, footwear, or 3PL industry
Experience with retail, wholesale, and e-commerce delivery models
Deep understanding of cross-border logistics and trade between the U.S. and Canada
Proven success managing multi-region carrier networks and 3PLs
Experienced in leading implementation and integration of new service providers
Travel may be required (up to 5%)
Strong communication and stakeholder management skills
Strong project management skills
Hands-on experience with TMS systems
Analytical and data-driven mindset with strong attention to detail
Ability to work under pressure and meet strict deadlines during seasonal peaks
Knowledge of sustainability in transport/logistics (e.g., CO₂ tracking, low-emission delivery)
Familiarity with omnichannel delivery and reverse logistics (returns handling)
Experience with customs documentation and Incoterms for outbound shipments
Ability to work at a standard computer set up 40+ hours per week, with or without accommodations
Benefits
Employee discount of 65% off footwear and 50% on accessories
Early Friday finish in the summertime
Affordable & comprehensive Medical, Dental & Vision packages
Our Employee Assistance Program – for when times might get tough
401(k) Pre-Tax and Roth Retirement savings plans
DM Foundation, supporting and empowering our communities around the world
Paid volunteer hours
Company
Dr. Martens plc
Dr. Martens is an iconic British footwear brand founded in Northamptonshire, England.
Founded in 1995
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-01-29IPO
2013-10-24Acquired
Leadership Team
Ije Nwokorie
Chief Executive Officer
Giles Wilson
Chief Financial Officer
Recent News
2025-12-31
2025-12-30
2025-11-21
Company data provided by crunchbase