Emergent Holdings · 6 days ago
Summer 2026 Intern - Program Oversight and Communications
Detroit, MI
Internship
Onsite
Intern
$18/hr - $33/hr
Start in 2026 SummerEmergent Holdings is offering an internship that provides meaningful exposure to enterprise-level communications and compliance operations within Senior Health Services. The intern will collaborate with various teams to support Medicare Advantage member communications and oversight processes, gaining practical experience in regulated healthcare communication and compliance systems.
Health CareInformation ServicesInformation TechnologyInsuranceMedical
Responsibilities
Partner with Compliance, Program Oversight, and Communications teams to support operational and regulatory initiatives
Participate in discussions related to member outreach, operational issue identification, continuous improvement, and regulatory adherence
Support the intake, tracking, routing, and documentation of Medicare Advantage member communication workflows
Maintain tracking systems by updating project statuses, monitoring workflow progress, organizing supporting documentation, and assisting with oversight documentation
Assist with quality checks on communication materials to ensure clarity, accuracy, and alignment with CMS requirements and internal standards
Review and validate required regulatory elements such as disclaimers, standardized content, and notification requirements
Support audit preparation through evidence collection, documentation management, and remediation tracking
Help monitor TPMO activities and assist with related oversight documentation
Contribute to deficiency management by logging issues, tracking corrective actions, and preparing status updates
Monitor regulatory alerts and updates, assist with impact assessments, and help disseminate relevant information
Conduct research, review reference materials, and summarize regulatory or operational guidance to support decision‑making
Assist in preparing reports, dashboards, and presentations for leadership related to compliance, oversight, and communication operations
Support data entry, quality checks, and validation for compliance and oversight activities
Schedule meetings, prepare agendas, take minutes, and track action items to support operational coordination and campaign planning
Prepares and delivers presentation(s) on assigned topic(s)
Attends unit, departmental, and corporate meetings as assigned
Shows learning and both personal and professional growth and understanding of responsibilities
Gains an understanding of how company and business works
Shows punctuality, professionalism, and a positive attitude when completing assignments
Manages multiple deadlines
Completes miscellaneous assignments as assigned
Uses company software applications to complete assignments
Maintains confidentiality
Responds to internal and external customer inquiries
Qualification
Required
Have status as a sophomore, junior or senior as of the end of the spring term (or be enrolled in an applicable graduate program.)
Hold a cumulative grade point average of 3.0 or better as of the most recent grading period
Be able to work full-time during normal business hours for this summer
Be available to begin employment mid-May
Currently enrolled and active in any educational degree program that aligns with our various businesses
Excellent oral and written communication skills
Excellent working knowledge of computers and company standard software; Internet research experience strongly preferred
Ability to proofread documents for spelling, grammar and punctuation
Ability to perform necessary mathematical computations
Ability to comprehend consequences of various situations and make appropriate individuals aware of same for decision making
Ability to exchange information clearly and concisely and to present ideas, report facts and other information
Ability to establish workflows, manage multiple projects and meet necessary deadlines while maintaining composure during stressful situations occurring as a result of workloads and/or deadlines
Ability to maintain confidentiality
Preferred
Previous work experience preferred
Company
Emergent Holdings
Emergent Holdings’ elite team makes lives, companies and communities better! Emergent Holdings is driven by a singular goal — improving the health and safety of our customers and our communities.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John S. Roberts
Executive Vice President, Emerging Markets & Chief Administrative Officer
Brittanie Benson
Human Resources Business Partner
Recent News
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2025-06-21
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