OPENLANE · 14 hours ago
Floorplan Manager
US - IN - Carmel (OPENLANE)
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expOPENLANE is a technology company focused on creating an advanced digital marketplace for used vehicles. They are seeking a Manager for Floorplan Operations to manage partner relationships, ensure compliance, and drive revenue growth through operational excellence.
AutomotiveE-CommerceElectric VehicleRecreational VehiclesWholesale
Responsibilities
Develop and execute strategic growth plans with floorplan partners to drive revenue and increase floorplan volume
Serve as the primary relationship manager for 60+ floorplan partners, ensuring adherence to company and floorplan policies
Set, track, and hold teams accountable to performance goals, KPIs, and departmental expectations
Partner with internal sales, operations, and finance teams to resolve issues, manage escalations, and ensure successful auction operations
Oversee monthly and quarterly audits to ensure vehicle payments are received, applied correctly, and accounted for accurately
Manage escalations related to defaulted floorplan purchases and ensure timely handoff to collections
Approve refunds, backdowns, buybacks, and price adjustments to floorplan partners to ensure proper customer accounting
Lead teams responsible for vehicle flooring via API, NACHA files, portals, and direct communication channels
Oversee floorplan verifications for new and existing customers and manage onboarding and vetting of new floorplan partners
Manage the team handling floorplan-related title issues and escalations, ensuring compliance with partner title requirements
Deliver twice-monthly title status reporting with clear follow-up and explanations for delays
Qualification
Required
8+ years of experience in the automotive industry
3+ years of experience in the auction industry
3+ years of experience in the floorplanning industry
3+ years of experience in vehicle title processing
3+ years of experience managing a title department or floorplan operations team
Extensive knowledge of automotive auction operations and floorplan requirements
Strong analytical, problem-solving, and organizational skills with high attention to detail
Strong verbal, written, and presentation communication skills
Proficiency in Excel, Google Drive, and Gmail
Preferred
Bachelor's degree preferred but not required
Experience managing high-volume, multi-partner financial operations
Demonstrated success building KPIs and operational reporting frameworks
Experience improving processes through automation or system integrations
Benefits
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Company
OPENLANE
OPENLANE is an online auction company for automotive dealers to buy and sell wholesale vehicles.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$35MKey Investors
Meritech Capital Partners
2011-08-15Acquired
2008-12-31Series Unknown· $10M
2008-05-27Series Unknown· $25M
Leadership Team
Peter Kelly
Chief Executive Officer
Recent News
2026-01-20
2025-11-19
2025-11-12
Company data provided by crunchbase