NEOGOV · 21 hours ago
Deputy Ombuds - King County Council
Seattle, WA
Full-time
Hybrid
Mid Level
$114K/yr - $146K/yr
4+ years expNEOGOV is seeking a new Deputy Ombuds for the King County Council. This role involves investigating complaints related to King County government operations and enhancing the Ombuds office's outreach within the community.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Investigate and make determinations on routine complaints about the County’s operations, including some ethics, whistleblower, and lobbyist disclosure allegations
Develop multi-faceted preliminary case research, define scope of inquiry, conduct equity analyses, and develop investigative plans for review by the Ombuds Director or designee
Conduct routine and complex intake calls from DAJD residents
Execute investigative plans, collect and review evidence, conduct analyses, apply appropriate legal and evidentiary standards. Research and evaluate issues, policies, laws, and procedures
Draft formal written reports for review and issuance by the Ombuds Director or designee that include well-supported findings, conclusions, and recommendations
Qualification
Required
A minimum of four years of successful diverse and robust work experience in performing professional-level investigative, analytical, legal, and dispute resolution work within a public agency
An advanced degree in alternative dispute resolution, law, public administration, human resources, or related discipline and any relevant experience including lived, volunteer, professional OR a combination of experience and education that demonstrate the ability to perform the work
Dedication to objectivity, integrity, accuracy, and transparency
Strong ability to manage ambiguity, conflict, and complexity while remaining flexible and professional
Commitment to building and maintaining effective internal and external working relationships and contributing to positive office culture
Professional knowledge of the principles, methods, and techniques used in the research and investigation of complaints
Well-developed quantitative and qualitative analysis skills, including sufficient math skills to develop and interpret statistical and operating information
An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities, especially related to King County government
Excellent organization, project management, and communication skills
High emotional intelligence and public relations skills to adapt to diverse and sometimes challenging personalities and styles, gain trust while working with others in sensitive and difficult situations, resolve conflict, and employ lines of questioning for fact finding
Preferred
A master's degree is preferred and may substitute for some experience
Investigative experience with a focus on writing detailed analytical findings is strongly desired
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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