Dodge City Community College · 20 hours ago
Student Services Receptionist
Dodge City, KS
Part-time
Onsite
Entry Level
2+ years expDodge City Community College is committed to providing a student-centered environment, and they are seeking a Student Services Receptionist to deliver comprehensive front-line support. The role involves engaging with students, maintaining a welcoming presence, and assisting with various administrative functions and events within Student Services.
EducationHigher EducationUniversities
Responsibilities
Engage effectively with diverse student populations, including traditional and non-traditional students
Maintain a professional and welcoming presence for students, staff, faculty, and community visitors by answering phones, greeting walk-ins, and providing accurate information or referrals
Manage voicemail for the main campus line, issue parking permits, and assist with student/staff ID card creation
Keep materials such as catalogs, viewbooks, and financial aid brochures stocked and organized at the front desk
Track and greet campus visitors and tour participants, providing an engaging and informative experience
Provide mentorship and guidance to Student Service Ambassadors
Assist in the planning and execution of major events including Orientation, Graduation Honors Banquet, and Commencement
Maintain and distribute Conq. Corral equipment, and manage Popcorn Friday activities (popping corn, maintaining equipment, and inventory)
Design graphics, flyers, and documentation to support Student Services initiatives
Assist various departments—Admissions, Advising, Counseling, Dual Credit, Records, Testing Center and Executive Assistant to the VP of Student Services —on daily operations and special projects
Respond to advising emails per approved narratives and delegate complex inquiries to advising staff on a rotational basis
Create and manage daily student sign-in sheets and compile monthly usage data for reporting
Maintain conference room bookings, weekly Advising Map Review List assignments, and the annual Advising Center group calendar
Develop and update Standard Operating Procedures (SOPs) for front desk and receptionist responsibilities
Provide interpretation assistance for Student Services staff as needed
Perform other duties as assigned
Qualification
Required
High School Diploma or GED
Minimum of two (2) years of related experience in customer service
Enthusiastic personality with pleasant telephone techniques
Strong interpersonal skills and the ability to work effectively with students, peers, and supervisors
Problem-solving ability and sound judgment in handling inquiries and concerns
Experience managing multiple projects with attention to detail
Proficiency in Microsoft 365 applications, including Word, Outlook, and Excel
Familiarity with Google platform and applications (e.g., Google Docs, Sheets, Calendar)
Preferred
Associate's Degree
Experience operating multi-line phone system
Valid driver's license
Bilingual skills in English/Spanish helpful but not required
Previous experience in Higher Education and/or Student Services setting
Company
Dodge City Community College
Dodge City Community College is a school in Dodge City.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.74MKey Investors
Kansas Department of Commerce
2023-06-20Grant· $0.74M
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