ITnova · 18 hours ago
Project Manager - Security Hardware and Software Maintenance
Baltimore, MD
Full-time
Onsite
Senior Level
5+ years expITnova is seeking a Security Hardware and Software Maintenance Project Manager. This role is responsible for managing maintenance and support projects for integrated security, monitoring, and network systems, overseeing project planning, coordination, quality assurance, and customer support while ensuring systems meet technical, contractual, and performance requirements.
Cloud Data ServicesDevOpsInformation TechnologySoftware
Responsibilities
Manage maintenance projects of similar size and scope, ensuring compliance with schedules, budgets, and contractual requirements
Develop project plans, schedules, and resource allocations using industry-standard project management methodologies
Coordinate internal teams, subcontractors, and vendors
Serve as the primary customer point of contact and provide direct customer support
Oversee system design review, installation coordination, maintenance, QA/QC, and systems testing for: CCTV, Access Control, Perimeter Intrusion Detection, Emergency Call, Ambient Air Monitoring, Audio/Visual, and related security systems
Oversee maintenance of Ethernet networks (WANs, LANs, WLANs) and Microsoft server/client environments
Apply working knowledge of relational databases, RAID, Intel server technologies, and WD Helium hard drives
Prepare project documentation, status reports, and corrective action plans as needed
Qualification
Required
Minimum of five (5) years of experience managing maintenance projects of similar size and scope
Prior experience with CCTV, Security Systems, Access Control, Perimeter Intrusion Detection Systems, Emergency Call Systems, and Audio/Visual systems
Senior-level experience maintaining Ethernet networks, including WANs, LANs, and WLANs
At least three (3) years of experience providing direct customer support
At least three (3) years of management experience demonstrating strong coordination, communication, customer service, and organizational skills
Bachelor's Degree in Engineering, Computer Science, Information Systems, Business, or a related discipline
Preferred
Experience maintaining Ambient Air Monitoring Systems
Experience managing integrated security hardware and software maintenance projects
Strong technical documentation and multi-project management skills
Project Management Professional (PMP) or a Master's Degree
Benefits
Medical, Dental & Vision benefits
401k
Paid-time-off
Paid holiday
Training reimbursement
Company
ITnova
ITnova provides cybersecurity, cloud solutions & virtualization, custom web development, DevOps, and social media services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase