Business Analyst SME jobs in United States
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Hive Group · 14 hours ago

Business Analyst SME

Hive Group is a HUBZone-certified SDVOSB and multiple award-winning organization that delivers innovative solutions for the federal government. They are seeking a Business Analyst SME to conduct analyses, develop strategies for improvement, and implement Agile frameworks in support of federal programs.

Financial ServicesManagement ConsultingProcurementRisk Management
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Growth Opportunities

Responsibilities

Conduct retrospective analyses, process reengineering, implementation planning, organizational design, and organizational impact assessments
Proactively develop strategies and make recommendations for improvement opportunities, including policy/guidance development, ideation, and operations
Implement Lean and Agile frameworks, measuring impact through performance metrics and user satisfaction tailored to USCIS operational needs
Develop and refine Agile tools, roadmaps, preparation of studies, and governance models. Collaborate with USCIS to understand and address new requirements/opportunities for both products, features, and processes
Work products will facilitate understanding (comprehensive, timely notes posted, and transparency) and action (project plants, implementation schedules, roles, and responsibilities). Establish prioritization mechanisms for backlog grooming and sprint planning, with transparent reporting
Facilitate successful in-person and remote meetings, special projects, and initiatives
Provide predictive modeling and workload forecasting, measuring accuracy and impact on decision-making
Provide analytical knowledge and techniques regarding business process, workload/staffing modeling, and exploration and predictive analytics, including the Staffing Allocation Model (SAM) tools to assess efficiency gains and staffing changes
Develop and track KPIs, providing data-driven recommendations for continuous improvement
Develop implementable project metrics with data driven collection plans to project the Return on Investment (ROI) of a proposed initiative to enable data driven prioritization and decision making, determine source data and baseline current state, and quantify that impact post implementation to enable lessons learned and continued improvement
Use collected customer experience data to develop systems, programs, and process improvements to customer and user experiences
Build interactive dashboards with real-time performance data to enhance transparency and decision-making
Develop business intelligence dashboards using tools such as Tableau, Power BI, Python and Databricks
Expand on summary statistics using Tableau to run new and existing deterministic and probabilistic models addressing eligibility, risk, and complexity screening protocols
Incorporate advanced statistical techniques (i.e., machine learning and hierarchical regression), where it is appropriate to use a statistical model to infer future results
Conduct trend analysis and impact assessments to optimize operational efficiency
Hold meetings and workshops with SMEs to understand data collection, analyses

Qualification

Agile methodologiesRequirements gatheringProcess optimizationBusiness intelligence dashboardsPredictive modelingWorkflow optimizationData-driven recommendationsLean frameworksAnalytical skillsCommunication skillsCollaboration skillsProblem-solving skillsFacilitation skillsCustomer experience focusTeamwork

Required

Bachelor's degree in Business, Information Systems, or related field
Minimum of 8 years of experience as a business analyst or SME, with at least 5 years supporting federal programs in areas such as process optimization, requirements analysis, and system integration
Expertise in requirements gathering, process mapping, and workflow optimization
Strong understanding of Agile methodologies, testing, and system deployment
Ability to translate complex technical concepts into actionable business solutions

Preferred

Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP), or equivalent preferred

Company

Hive Group

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Hive Group is a management consulting firm offering professional services, recognized for achievements in growth and human resources.

Funding

Current Stage
Growth Stage

Leadership Team

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Kathleen Sober
Chief Executive Officer
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Will Fortier
President, Co-Founder
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Company data provided by crunchbase