STERIS · 14 hours ago
Clinical Support Representative
Cincinnati, OH, US, 45202
Full-time
Onsite
Entry, Mid Level
$70K/yr - $75K/yr
2+ years expSTERIS is a company that helps create a healthier and safer world by providing innovative healthcare and life science solutions. The Clinical Support Representative will assist Account Managers with customer-facing activities and support the after-sale process to ensure customers are knowledgeable about the safe use of equipment.
BiotechnologyHealth CareMedical Device
Responsibilities
Assist Account Mangers by supporting Customer facing activities including support of projects and installations within the territory
Possess a working knowledge of STERIS products and services (clinical applications, functions, features, and benefits) and how to properly position them as viable Customer solutions
Understand and effectively present technical literature and how it applies to solving the Customer needs
Provide exceptional Customer service by providing support with initial use of equipment and services including onsite support and startup of video integration
Act as a liaison between Service and Sales at the time of installation
Play a support role in the after-sale process, including post-order submittal, OAI, planning sheet sign-off and in-servicing
Develop and maintain relationships with Customers in OR, ICU (all Critical care), ED, MM, Biomed, SPD, Infection Prevention, Risk Management, Nursing staff and Surgeons/Physicians
Maintain knowledge for each account’s history, contacts, and current and long-term purchase plans for designated products
Identify and recognize key business opportunities and trends to appropriate team member
Record Customer feedback and complaint information through the proper quality processes and channels
Collaborate with internal counterparts in clinical areas, healthcare design team, corporate accounts, sales representatives, and home office support teams
Qualification
Required
Associate's degree
2 years of successful medical device sales or hospital sales experience
Ability to travel overnight up to 40%
Must be able to be compliant with hospital/customer credentialing requirements
Preferred
Bachelor's degree
2 years of experience in Operating Room Integration or Sterile Processing Department
Experience supporting functions such as Clinical Engineering or hospital IT
Experience in B2B sales
Experience in audio visual communications
Benefits
Base Salary + Incentive Compensation Program
Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
Cell Phone Stipend
Robust Sales Training Program
Flexible Time Off + 9 Corporate Holidays Per Year
Excellent Healthcare, Dental, and Vision Benefits
Healthcare and Dependent Flexible Spending Accounts
Long/Short Term Disability Coverage
401(k) with a Company Match
Parental Leave
Tuition Reimbursement Program
Additional Add-On Benefits/Discounts
Company
STERIS
STERIS is a leading provider of infection prevention and other procedural products and services, focused primarily on healthcare, pharmaceutical and medical device Customers.
10001+ employees
H1B Sponsorship
STERIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (28)
2023 (15)
2022 (33)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$0.28M2010-05-21Post Ipo Debt· $0.28M
1998-12-01IPO
Leadership Team
Daniel Carestio
President and CEO, STERIS
Walter Rosebrough
CEO Emeritus & Senior Advisor
Recent News
GlobeNewswire
2026-01-22
2025-11-05
Company data provided by crunchbase