Administrative Support Specialist jobs in United States
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CAI · 2 hours ago

Administrative Support Specialist

CAI is a global technology services firm with over 8,500 associates worldwide. They are seeking a motivated Administrative Support Specialist to perform a variety of administrative duties for the Special Resolution Department, including data analysis and customer interaction.

ConsultingSoftware
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Work & Life Balance
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H1B Sponsor Likelynote

Responsibilities

Collect and analyze data
Make outbound calls to follow up on customer issues as well as information gathering
Receive and route internal and external telephone calls and emails, the answers to which may involve the interpretation of policies and procedures
Conduct thorough research and analysis on Toll Enforcement Invoice disputes and determine the best course of action to prevent further events
Manage interoperability agency requests for information and resolutions. Document and report activities to management
Assist and interact with customers in helping to resolve customer complaints and/or questions related to TOLL-BY-PLATE documents and other related enforcement activities
Work with large volumes of data in an efficient and effective manner
Perform other duties or special projects as required

Qualification

Data entryPC skillsCommunication skillsSpreadsheet programsWord processing programsIndependenceProblem-solving techniquesConfidentialityInterpersonal skills

Required

Extensive knowledge of office and administrative procedures and practices
Excellent verbal, written, communication, data entry, and PC skills
Ability to maintain strict confidentiality
Ability to establish and maintain effective working relationships with diverse groups and individuals
Skilled in spreadsheet and word processing programs
Ability to utilize problem-solving techniques
Ability to work independently

Benefits

Medical, dental, and vision insurance
401k retirement account access
Paid sick leave
Other paid time off as provided by applicable law

Company

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+.

H1B Sponsorship

CAI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (28)
2023 (24)
2022 (30)
2021 (41)
2020 (48)

Funding

Current Stage
Late Stage

Leadership Team

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Tom Salvaggio
President and CEO
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Tony Salvaggio
Founder and CEO
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Company data provided by crunchbase