USAJOBS · 1 day ago
Lead File Clerk
USAJOBS is seeking a Lead File Clerk who will be responsible for guidance and quality assurance in retrieving, scanning, indexing, and filing patient documentation. The role involves resolving issues related to documentation and performing audits to ensure compliance with current policies and procedures while promoting positive customer service.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
Responsibilities
Coordinates, distributes and balances workload among File Clerks according to workflow
Resolves routine problems related to scanning, indexing, filing, refilling and retrieval of patient documentation. Software applications include but not limited to VistA, VistA Imaging Capture, VistA Imaging Display, CPRS, Fee Basis Claims System and Microsoft Windows applications
Answering questions regarding patient documentation inquiries, scanning practices, medical record volume tracking as well as other requests in regards to policies and standard operating procedures for documentation and records control
Instructs and trains new employees on task and job techniques. Working knowledge and relationships of satellite outpatient clinics and community based outpatient clinics in order to manage daily operations
Provides guidance and makes File Room written procedures available to all employees. Basic knowledge of human anatomy and medical terminology are required to properly analyze medical information for identifying and scanning purposes
Ensure records are transferred and stored appropriately according to current Records Control Schedule, VHA, and STVHCS rules and regulations regarding filing and storage of records. Knowledge of subject files, cross-reference files, classification guides and indexes maintained within the immediate unit and procedures related to their use
Report daily scanning, indexing, quality assurance, workload received and workload distributed activities to the Supervisor
Performs audits/quality assurance to ensure established filing policies are followed. Required to have a thorough knowledge of all positions in the File Room to assist in training new employees, and provide coverage for employees on leave. The incumbent must be able to explain operational procedure and regulations to the assigned staff
Qualification
Required
You must be a U.S. Citizen to apply for this job
To be considered for this position, you must complete all required steps in the process
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four (4) years above high school
Combination: Applicants may also combine education and experience to qualify at this level
A transcript must be submitted with your application if you are basing all or part of your qualifications on education
Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
Current Stage
Late StageRecent News
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