Liberty Federal Credit Union · 8 hours ago
Branch Manager
COLUMBIA, TN, Columbia, TN, US
Full-time
Onsite
Mid LevelLiberty Federal Credit Union is a full-service credit union seeking a Branch Manager for their new Columbia office. The Branch Manager will be responsible for leading staff, ensuring compliance with policies, and providing excellent member service while managing branch operations.
BankingCreditFinancial Services
Responsibilities
Responsible for communicating branch initiatives to staff
Communicate branch goals to staff and review Lodestar daily for goal attainment. Conduct one-on-one coaching sessions with staff to help facilitate goal attainment
Ensure the branch maintains the highest level of member service at all times. Share member survey results with staff and respond to member surveys as needed
Responsible for branch operations
Coordinate staff meetings
Continual guidance and training of employees
Ensure branch is operating in compliance with credit union policies and procedures
Coordinate maintenance of the building and grounds
Complete staff evaluations
Track, approve, and report all days off (vacation, etc.) of staff. Maintain timesheets
Assist the Human Resources Department in the hiring of new employees for branch positions as needed
Perform cash audits
Track and report officer security hours for payroll
Track and report information needed for incentive purposes
Review checks with staff that are taken outside of the check acceptance policy and call members to collect on any returned checks
Assist members with the following:
Consumer Loans
Open new member accounts
Assist members with certificates, IRA and HSA accounts
Serve as a Notary Public and Signature Guarantee for credit union transactions
Proactively perform outbound calling to engage membership
Perform MSR duties as needed
Respond to alarm calls as needed
Respond to after-hours situations when necessary
Attend training for meetings at the Main Office as necessary including monthly Branch Manager's meetings
Open/Close the building on a rotating basis or when needed and serve as Saturday manager
Seek new SEG opportunities and promote the credit union through presentations and information tables in the lobby, at schools, and other applicable groups
Qualification
Required
Exceptional leadership and excellent service skills
Professionalism
Confidentiality
Multi-tasking and problem-solving skills
Ability to coach and mentor employees on products and services
Responsible for assuring that policies and procedures are being followed
Previous credit union or financial institution experience
Bachelor's degree
Proficient in Microsoft Word, Excel, and Outlook
Must be able to work a flexible schedule and travel to other office locations when needed
Must be able to sit, walk, and stand frequently
Must be able to perform some heavy lifting
Preferred
Banking experience
Benefits
Bonus and incentive opportunities
Paid Holidays
Paid Time Off (Vacation, Sick and Personal Days)
Medical, Dental and Vision Insurance
401(k) retirement program with matching funds
Employer paid Group Term Life Insurance, Short-Term and Long-Term Disability Insurance
Tuition Reimbursement Program
Company
Liberty Federal Credit Union
About Liberty Federal Credit Union Liberty Federal Credit Union is a member-owned financial institution focused on returning value through innovative products and services.
Founded in 1936
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Veech
SVP of Finance / Chief Financial Officer
Mark Winchester
EVP/CLO of Lending
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