Technical Customer Service Representative jobs in United States
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Kelly · 5 hours ago

Technical Customer Service Representative

positionJohnston, IA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$19.50/hr - $19.50/hr

Kelly is a staffing company dedicated to providing limitless opportunities to enrich lives. They are seeking a Technical Customer Support Representative to provide high-quality technical support for agriculture technology solutions, ensuring customer satisfaction and troubleshooting technical issues.

OutsourcingProfessional Services
badNo H1Bnote

Responsibilities

Providing high-quality technical support to dealers and customers via phone, email, and chat
Documenting and managing support cases while delivering solutions for over 80 agriculture technology products
Troubleshooting technical issues, ensuring customer satisfaction, and offering technical guidance
Collaborating with a team and reporting to the Support Team Lead

Qualification

Technical supportTroubleshooting skillsCustomer serviceTechnical certificationData managementTech-savvy

Required

Have a strong customer service background and a passion for helping others
Possess excellent troubleshooting skills with consumer technology and data management experience
Hold a relevant degree preferred; if not, a technical certification is required
Are tech-savvy and eager to work with a wide range of technology products
Can work flexible shifts between 7am and 7pm, Monday through Friday, and are available onsite in Johnston, IA

Benefits

Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan

Company

Kelly

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Glassdoor3.4
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We’ve been helping organizations find the people they need longer than any other company in the world.
dateFounded in 1946
location
Troy, Michigan, USA
people-size10001+ employees
web-link
https://www.kellyservices.com

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Chris Layden
Chief Executive Officer
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Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer

Recent News

EIN Presswire
Recruitment Process Outsourcing Market Projected to Reach $14.58 Billion with 15.5% CAGR by 2029
2025-11-26
Kelly Services, Inc.
Kelly Reports Third-Quarter 2025 Earnings
2025-11-08
thefly.com
Kelly Services reports Q3 adjusted EPS 18c, consensus 41c
2025-11-08
Company data provided by crunchbase