Techgene Solutions · 20 hours ago
Procurement Agency Administrator
Techgene Solutions is seeking a State Procurement Agency Administrator to support procurement processes through critical administrative tasks and resolution support. The role involves conducting contract reviews, preparing documentation, handling inquiries, and ensuring compliance with policies and procedures while providing excellent customer service.
Responsibilities
Conducting basic contract reviews to identify and address Personally Identifiable Information (PII) concerns
Preparing and posting contracts, requests for quotes (RFQs), and related documentation to online platforms in accordance with agency standards
Handling support tickets and phone calls to assess, research, and resolve issues or inquiries raised by requestors
Collaborating with requestors to provide guidance and resolution for procurement-related tasks or challenges
Maintaining organized records and ensuring compliance with relevant policies, procedures, and timelines
Providing excellent customer service and ensuring clear communication with internal and external stakeholders
Qualification
Required
Attention to Detail: Strong focus on accuracy, particularly when reviewing contracts for PII or other sensitive information
Procurement Knowledge: Familiarity with procurement processes, contract management, and public sector regulations is highly desirable
Problem-Solving Skills: Ability to assess issues, conduct research, and develop practical solutions
Technical Proficiency: Comfortable using online platforms to post contracts and handle documentation; familiarity with relevant software/tools is a plus
Communication Skills: Excellent verbal and written communication abilities to assist requestors effectively and professionally
Organizational Skills: Ability to manage multiple tasks and prioritize effectively to meet deadlines
Customer Service Orientation: Commitment to providing high-quality support and assistance to stakeholders
Legal Awareness: Basic understanding of PII and how to manage sensitive information in compliance with legal and organizational guidelines
Preferred
Previous experience in procurement, contract management, or a related field
Knowledge of state procurement policies and procedures
Experience in ticketing systems or customer service platforms