Safari Solutions, Inc. · 17 hours ago
Technology Account Manager / CISCO Equipment Supplier
Commerce, GA
Full-time
Onsite
Entry, Mid Level
$90K/yr - $100K/yr
2+ years expCablesAndKits is a family-owned company in Commerce, GA, that supplies networking hardware and infrastructure products. They are seeking a Technology Account Manager to manage small and medium customer accounts, expand sales, and ensure customer satisfaction through proactive outreach and collaboration with the customer support team.
AdviceConsultingEventsInformation TechnologyTechnical Support
Responsibilities
Manage and farm Small/Medium Accounts
Call and convert 5% of your 300+ accounts into new business each quarter
Service high volume house accounts that regularly purchase from us
Help customers build orders . If a purchase order is received, send the P.O. to our customer service team to build the cart on our website to buy it for them. Or save it as a quote and email the customer a checkout link
Proactively call accounts often. Dig within your accounts to build relationships with people throughout the account
Review customer orders to understand what they are purchasing. Use this information to upsell and cross-sell more products they likely need but are not already purchasing
Project manage more complex purchases when inventory isn’t always available or isn’t available exactly as described by the customer
Manage blanket purchase orders from customers who purchase in bulk, in advance
Maintain customer relationships to ensure customer satisfaction while our support team manages our customers’ product and delivery issues
For the purchase of Servers, work with our vendor to price or custom spec
Qualification
Required
2+ years of proven inside sales, account management or business development experience
Industry experience selling Cisco hardware, preferably in Ethernet, Fiber, and PoE. Networking and other hardware are essential
Confident to ask appropriate questions to understand customer needs and to recommend the right products
Excellent communication skills to work collaboratively with customers, vendors and co-workers
Detailed minded with a commitment to quality, accuracy, professionalism, and continuous improvement
Skilled with searching for detailed technical products and pricing information
Computer savvy to effectively quote and process orders with a customer-oriented mind-set
Determined, driven and to succeed
Benefits
Health benefits with company contribution
Company-sponsored Long-Term Disability and Life Insurance
Holiday pay
Paid time off (PTO)
Voluntary Vision, Dental, Accident and additional Life Insurance available
401 (k) with company contribution
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Safari Solutions, Inc.
Why Safari Solutions Safari Solutions has a 20+ year history of helping organizations navigate the ever-changing technology landscape.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Carl Van Dusen
Chief Operating Officer
Company data provided by crunchbase