(USA) Senior Manager, Program Management (E-Learning) jobs in United States
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Walmart Canada · 7 hours ago

(USA) Senior Manager, Program Management (E-Learning)

Walmart Inc. is a leading retail company, and they are seeking a Senior Manager for their Claims Services E-Content Development. This role is responsible for the strategic direction of educational program development and driving innovation in training programs to align with Walmart's business objectives.

DeliveryRetailShopping

Responsibilities

Design and develop engaging eLearning modules, job aids, and microlearning for claims operations (intake, investigations, medical management, RTW, compliance)
Translate complex WC/TPA policies and workflows into clear, learner-friendly content using adult learning and instructional design best practices
Partner with SMEs (claims, clinical, legal, compliance) to gather requirements, validate accuracy, and ensure training aligns with regulatory and client standards
Maintain and update training content in the LMS, track version control, and continuously improve learning assets based on feedback and performance data

Qualification

E-learning content developmentClaims operations expertiseInstructional designStakeholder influenceTraining oversightProcess improvementCollaboration with SMEsStrategic thinking

Required

Deep expertise in claims operations
E-learning content development experience
Training oversight experience
Talent development experience
Strong stakeholder influence
Ability to design training content in an electronic format
Experience in driving measurable improvements in the claim's lifecycle

Company

Walmart Canada

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Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.