Drury Hotels · 4 hours ago
General Manager
Drury Hotels is a family-owned and operated company dedicated to creating memorable guest experiences. The General Manager will provide expert leadership across all hotel departments, focusing on exceptional guest service and team member development.
Responsibilities
Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
Recruit, train, develop, and coach team members to excel in their career growth
Deliver on key business metrics of quality, service, profitability, and team
Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations
Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement
Qualification
Required
Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
Recruit, train, develop, and coach team members to excel in their career growth
Deliver on key business metrics of quality, service, profitability, and team
Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations
Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement
Passion to serve others and exceed our guests' expectations
Minimum of three-year supervisory experience with demonstrated leadership success
Preferred
Bachelor's degree in hospitality, business, or related field preferred
Hotel experience preferred
Benefits
Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
Retirement - Company-matched 401(k)
Work-life-balance – Flexible scheduling, paid time off, hotel discounts, and free room nights
Company
Drury Hotels
Drury Hotels is a hotel where every guest receives the very best service and value.
Funding
Current Stage
Late StageLeadership Team
Recent News
DBusiness Magazine
2025-07-17
Springfield Business Journal
2025-03-01
Company data provided by crunchbase