General Manager jobs in United States
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Drury Hotels · 19 hours ago

General Manager

Drury Hotels is a family-owned and operated company dedicated to creating memorable guest experiences. The General Manager will provide expert leadership across all hotel departments, focusing on exceptional guest service and team member development.

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Comp. & Benefits
Hiring Manager
Ivy Pittman
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Responsibilities

Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
Recruit, train, develop, and coach team members to excel in their career growth
Deliver on key business metrics of quality, service, profitability, and team
Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations
Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement

Qualification

Hotel OperationsLeadershipBudget ManagementGuest ServiceTeam DevelopmentHospitality DegreeCritical Thinking

Required

Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
Recruit, train, develop, and coach team members to excel in their career growth
Deliver on key business metrics of quality, service, profitability, and team
Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations
Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement
Passion to serve others and exceed our guests' expectations
Minimum of three-year supervisory experience with demonstrated leadership success

Preferred

Bachelor's degree in hospitality, business, or related field preferred
Hotel experience preferred

Benefits

Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
Retirement - Company-matched 401(k)
Work-life-balance – Flexible scheduling, paid time off, hotel discounts, and free room nights

Company

Drury Hotels

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Drury Hotels is a hotel where every guest receives the very best service and value.

Funding

Current Stage
Late Stage

Leadership Team

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Amy Smith
Vice President and CFO
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Eric Strand
Executive Vice President and Chief Operating Officer
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Company data provided by crunchbase