Mastercard · 2 months ago
Director, Business Insights
Arlington, Virginia
Full-time
Onsite
Lead/Staff
$163K/yr - $269K/yrMastercard powers economies and empowers people in 200+ countries and territories worldwide. The Director, Business Insights will lead the Business Insights team to ensure that all of Services can make data-driven decisions and operate effectively and efficiently.
FinanceFinancial ServicesInformation TechnologyPayments
Responsibilities
Influences the decision-making process to produce better outcomes in a dedicated Services function (Sales, Delivery, Product, Strategy, HR, etc.) -- providing a fact-base and strategic thought-partnership to functional leaders
Establishes the right measurement frameworks, KPIs and analysis questions to assess business health and performance
Ensures team members can maximize their time on intended work (i.e. Sales and Delivery with Clients; Product on Code Development), minimizing other efforts through automation, process simplification, and proactive operational support
Drives the development and governance of Services business analytics infrastructure, with a focus on ensuring systems and controls are optimally configured and data is centrally aggregated
Sets data architecture principles and guidelines, continuously reviewing current data models and initiating scalable improvements to data models and process flows
Serves as a subject matter expert in analytical data models, with the ability to lead peer code reviews and resolve analytics inquiries with speed and precision
Champions technical excellence culture, identifying opportunities to extend technical and business capabilities through employee mentorship, tooling innovation, and best practice adoption
Qualification
Required
Have you effectively partnered with leadership across Sales, Delivery, Product and other functions to enhance strategic decision making through data-driven insights and collaborative problem-solving?
Are you passionate about diagnosing strategic gaps and opportunities within a function's operations -- and identifying targeted solutions to address them?
Do you have a deep experience with analytics engineering and data-driven infrastructure, including data model design, system configuration, data storage architecture, and usage of BI platforms?
Have you led productivity enhancements by identifying, procuring, and/or developing technology solutions aligned to business needs and operational goals?
Excellent problem-solving skills, with a strong emphasis on developing scalable, automated frameworks and processes
Strong business knowledge relevant to a given Services function — and a passion for continuous learning and domain expertise expansion
Excellent command of relevant data sets (e.g. Financial, Sales & Marketing, Costs, etc.) and strong comfort with databases and data analytic tools (e.g. SQL, ETL processes, Tableau, Salesforce, etc.)
Strong technical orientation, with experience in both Product Management-style collaboration with internal developers and the configuration of third-party technical systems
Experience introducing new tools and techniques to a multi-person team, resulting in measurable productivity gains
Generalist mentality with a well-rounded skill set; prior consulting or engineering experience strongly preferred
Excellent verbal and written communication skills, with the ability to engage effectively across all levels of the organization
Benefits
Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
56 hours of Paid Sick and Safe Time
Jury duty leave
On-site fitness facilities in some locations
Company
Mastercard
Mastercard is a financial network that processes payments between banks and cardholders.
Founded in 1966
10001+ employees
H1B Sponsorship
Mastercard has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (540)
2024 (319)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-05-25IPO
Leadership Team
Michael Miebach
Chief Executive Officer
Ed McLaughlin
President & Chief Technology Officer
Recent News
2026-01-25
2026-01-23
Company data provided by crunchbase