Queens Public Library · 10 hours ago
Young Adult Learning Services Intake and Outreach Coor…
Jamaica, NY
Full-time
Onsite
Entry, Mid Level
$43K/yr - $53K/yr
2+ years expQueens Public Library is a national and international leader in the delivery of public library service. The Intake and Outreach Coordinator will oversee outreach and recruitment for the Young Adult Literacy Services, working closely with various departments to enhance enrollment and ensure quality educational opportunities.
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Responsibilities
Coordinates with all Queens Public Library YALS’ programs and initiatives to provide timely and accurate intake for customers
Coordinates with YALS Manager and staff to ensure intake consistency and accuracy with all programs
Monitors attendance of programs and introduce initiatives to retain customers in YALS programs
Organizes a standardized intake process including assessment (Best Plus, TABE, and Best Literacy)
Meets regularly with Community Library Managers, YALS Manager, and staff to assess the progress of retention and professional development efforts, and modify methodologies as needed
In conjunction with YALS staff, implements a standardized system-wide recruitment program to promote enrollment in YALS
Outlines framework(s) for YALS Manager to assess their centers and their participants during the process of achieving program outcomes and objectives
Organizes and delivers information sessions to educate the public on programs and services
Establishes a clear pedagogy and set of goals/outcomes that guide instructional staff on conducting community outreach
Works with outreach specialists on effective community engagement to increase awareness of YALS programs
Act as subject matter expert, liaison and support to CLS and other Library staff for instruction as needed
Provides support to YALS staff with data collection related to system-wide program attendance and assessment
Prepares reports, analyses, projections and evaluations of services
Assists YALS staff in establishing standard processes and procedures for intake and outreach
Performs other duties as required
Qualification
Required
Bachelor's Degree required
Minimum of two (2) years of experience in conducting intake required
Minimum of one (1) year of experience supervising, training, and/or providing professional development to teaching staff
Advanced proficiency in technology, including: MS Office, Google Apps, PC, and mobile platforms
Demonstrated initiative and the ability to see a project through from inception to completion
Prior experience working as part of a team and independently with minimal supervision
Demonstrated ability to deal tactfully with customers and staff of all levels
Must possess strong interpersonal, oral, and written communication skills
Preferred
Working knowledge of TASC, TABE Assessment, TASC Readiness Assessment, Best Plus, and Best Literacy preferred
Company
Queens Public Library
Queens Public Library is one of the largest and busiest public library systems in the United States, dedicated to serving the most ethnically and culturally diverse area in the country.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.01M2015-08-01Seed· $0.01M
Leadership Team
Thomas Galante
President and Chief Executive Officer
Stephen Mack
Chief Financial Officer
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