Valet Living · 7 hours ago
Inside Account Executive
United States
Full-time
Remote
Entry, Mid Level
$58K/yr - $63K/yr
1+ years expValet Living is a company focused on providing essential services in the multifamily industry. They are seeking an Inside Account Executive to manage a portfolio of multifamily accounts, drive retention, and identify growth opportunities while ensuring exceptional client satisfaction.
CommercialFacility ManagementService Industry
Responsibilities
Manage a large book of business, develop retention strategies, and ensure a high level of client satisfaction and contract renewals
Serve as the lead point of contact for client interactions, building strong relationships and deepening engagement across your portfolio
Recognize and communicate upsell opportunities and new business potential to sales partners, helping grow revenue within existing accounts
Respond to service issues, resolve escalations, and proactively manage concerns with clients and operational partners to maintain service excellence
Utilize Salesforce to manage workflows, identify at-risk accounts, and prioritize outreach based on service performance and client needs
Partner with field operations and sales teams to drive solutions, facilitate service recoveries, and ensure client expectations are exceeded
Document all client interactions, issue resolutions, and contract updates to maintain clear visibility into account health and performance
Qualification
Required
Minimum 1-2 years in a B2B sales or account management role, ideally managing a high-volume client portfolio
A true relationship builder who thrives on providing an exceptional client experience and ensuring satisfaction
Excellent verbal and written communication skills with the ability to influence and problem-solve effectively
Exceptional time management skills and the ability to prioritize in a fast-paced environment
Proven ability to work cross-functionally with sales and operations teams to solve problems and meet client needs
Salesforce experience preferred; proficient in Microsoft Office Suite
Preferred
Multifamily or service industry experience is a plus
Bachelor's degree in Business, Communications, Marketing, or a related field preferred
Benefits
Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
Flexible Time Off: No preset accruals—manage your time and work-life balance your way, plus 10 company-paid holidays.
Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage
Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center
Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs
Company
Valet Living
Valet Living is a pioneer of the doorstep collection amenity and innovator in turn services, maintenance support and pet solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.27M2020-11-23Acquired
2018-02-05Seed· $0.27M
Leadership Team
S
Shawn Handrahan
President and Chief Executive Officer
R
Robert Casagrande
Chief Technology Officer
Recent News
2025-09-29
Company data provided by crunchbase