Fleet Farm · 1 day ago
Auto Service Manager
Sioux City, Iowa, United States
Full-time
Onsite
Mid, Senior Level
3+ years expFleet Farm is a company focused on providing superior service to customers, and they are seeking an Auto Service Manager. This role involves leading the auto service sales and technician team while ensuring exceptional customer service and operational efficiency.
E-Commerce
Responsibilities
Teach, train, coach, and mentor your team to develop consistent and Best in Class execution and customer service
Ensure that all areas are staffed according to budget and maximized for customer needs. In conjunction with the HR & Training Manager, hire, train, develop, and manage the performance of all Team Members
Assist customers with questions and handle customer issues
Establish a working knowledge of Fleet Farm’s entire line of tires, parts, and accessories
Promote and sell automotive products and services that meet customer needs
Develop service estimates by costing materials, supplies and labor, and calculating customer’s payment
Perform basic maintenance and tire specialist duties, such as changing oil, checking fluids, installing batteries, mounting and balancing tires, and wheel alignment checks
Create employee schedules for auto service sales and technician Team Members
Provide store leadership with sales and payroll budget reports
Managing auto center profitability by monitoring and controlling payroll and controllable expenses
Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives
Qualification
Required
Ability to work a flexible schedule, including days, nights, weekends, and holidays is required
Demonstrated strong interpersonal and leadership skills
Preferred
Bachelor's degree in Automotive, Management, or related field, or relevant experience preferred
3 years of retail / automotive management experience preferred
Company
Fleet Farm
Fleet Farm is a growing company and we are always on the lookout for talented Team Members.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-01-05Acquired
Leadership Team
Steve Jensen
SVP & Chief Merchandising and Marketing Officer
Carol Scheiwe
HR Business Partner
Recent News
2025-12-31
Star Tribune
2025-03-20
Company data provided by crunchbase