InfoStride · 15 hours ago
Technical Support Specialist
Milledgeville, GA
Full-time
Hybrid
New Grad, Entry LevelInfoStride is seeking a Technical Support Specialist to oversee IT systems and assets, assist with upgrades and fixes, and provide training and support. The role involves maintaining essential IT operations and engaging with employees to enhance efficiency and productivity.
Cloud ManagementCyber SecurityDevOpsDigital MarketingInformation TechnologyMobile AppsQuality AssuranceSoftwareWeb Development
Hiring Manager
Sandeep Singh
Responsibilities
Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed
Qualification
Required
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line
Company
InfoStride
InfoStride offers complete solutions from Talent & Workforce, app development & QA automation, digital & cloud for technology companies.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageRecent News
2022-05-19
2022-05-19
2022-05-19
Company data provided by crunchbase