Florida Orthopaedic Institute · 20 hours ago
Front Desk Representative - Brandon Lakewood
Brandon, FL
Full-time
Onsite
Entry Level
2+ years expFlorida Orthopaedic Institute is committed to providing world-class orthopedic care and ensuring a smooth patient experience. The Front Desk Representative is responsible for managing the check-in and check-out processes, collecting payments, and scheduling appointments while ensuring all patient information is accurate and up-to-date.
Health CareMedical
Responsibilities
Ensuring office/zone is prepared to receive patients by turning on lights, unlocking front doors, and ensuring appropriate sign in sheets are placed in clipboards on the front desk counter
Greeting patients upon arrival by smiling, introducing yourself to the and welcoming new patients to our practice
Informing patients of any delays in clinic/wait times
Providing patient with the intake tablet and instructions on how to use the tablet
Assist patients having difficulty using the tablet
Ensuring the patients have completed all the required intake information
Obtain and ensure the patient’s photo identification and insurance card(s) match the information in the patient’s Athena account. Scan any new insurances insurance cards and email Benefit Department with any changes
Verifying a valid authorization is present in the patient’s account in Athena
Ensuring the patient’s insurance benefits have been verified within the past 90 days
Collecting all co-pays, deductibles, co-insurance, and outstanding patient balances
Inform patients of credit card on file process and obtain signed agreements
Begin check in process in Athena
Print any financial agreements or advanced beneficiary notices and obtain patient’s signature
Upload any outside patient’s imaging cd’s into Medview PAC’s system
Preparing all paperwork for next day’s clinic
Schedule patients follow up appointments
Complete end of day batches
Process any required disability form payments
Scan daily batches in Z drive and forward any documents for scanning to Patient Records
Ensuring clinics run smoothly by informing Zone Lead or Supervisor of any problems or issues to ensure they are quickly resolved
All other duties as assigned
Qualification
Required
High School Diploma
2 years experience in a medical environment
Benefits
Full time opportunities available, with room for career growth and advancement.
Excellent job security and stability, to promote an optimal work life balance.
Be part of this dynamic and growing high level Front Desk team!
Company
Florida Orthopaedic Institute
Florida Orthopaedic Institute is a medical practice that provides orthopedic care services.
1001-5000 employees
H1B Sponsorship
Florida Orthopaedic Institute has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Janene Culumber
CFO
Harry Kimball, CPA
Chief Accounting Officer (CAO)
Recent News
2025-08-04
Business Journals
2024-05-31
The Business Journals
2024-04-09
Company data provided by crunchbase