DigitalC · 1 day ago
Associate Network Field Technician
Cleveland, OH
Full-time
Onsite
New Grad, Entry LevelDigitalC is a nonprofit technology social enterprise headquartered in Cleveland that connects people by delivering high-speed home internet and digital skills training. The Associate Network Field Technician will support the Network Field Operations team in executing network-related projects, focusing on efficiency and budget adherence while assisting in various field operations tasks.
CivicTechSocial
Responsibilities
Build telecom cabinets, configure residential equipment, and package and label equipment for efficient deployment
Ensure the correct type and quantity of equipment is pulled from inventory for scheduled jobs
Configure equipment according to specifications and prepare it for deployment
Assist field technicians with equipment staging, set up, and deployment, including tower and backhaul installations
Assist field technicians with equipment deployment, installation, and maintenance, including MDU (Multiple Dwelling Unit) installations
Help transport equipment and tools to various job sites when necessary
Ensure ancillary installation equipment is stocked and ready for use
Document and report all field activities, including equipment status and any troubleshooting performed
Perform basic equipment testing and troubleshooting to ensure functionality
Coordinate with the technical team to manage equipment repairs and returns to suppliers as needed
Maintain detailed records of equipment maintenance and repair activities
Maintain accurate records of inventory, equipment status, and deployment activities
Assist in creating documentation related to equipment configuration and installation procedures
Generate and provide reports for management on equipment status, usage, and maintenance
Follow safety protocols and guidelines to ensure a safe working environment
Stay up to date with industry regulations and safety standards
Report any safety hazards or incidents to the appropriate personnel
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent; additional technical or vocational training is a plus
Strong organizational and time-management skills
Attention to detail and accuracy in inventory and documentation
Basic knowledge of networking equipment and technology
Proficiency in using basic hand tools and equipment
Valid driver's license and the ability to operate a company vehicle
Excellent communication skills and the ability to work effectively in a team
Attention to detail and the ability to handle physical tasks, including lifting and carrying equipment up to 75 pounds
Preferred
Forklift certification is preferred but not required
Benefits
Health Insurance: Medical coverage for all full-time employees, with dental and vision coverage fully paid for employees and their dependents
Disability & Life Insurance: Employer paid short and long term disability, life insurance, and AD&D coverage
Retirement: 401(k) plan with a competitive company match
Paid Time Off: Generous paid time off, including vacation and paid holidays
Company
DigitalC
DigitalC is a non-profit focused on improving digital literacy and providing residents with affordable, high-speed Internet.
Founded in 2015
11-50 employees
H1B Sponsorship
DigitalC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
2021 (1)
Funding
Current Stage
Early StageTotal Funding
$22.76M2025-01-30Grant· $2.76M
2021-07-27Grant· $20M
Leadership Team
Joshua Edmonds
Chief Executive Officer
Recent News
2025-12-19
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2025-11-01
Government Technology US
2025-11-01
Company data provided by crunchbase