NEOGOV · 1 day ago
Field Operations Inspector, Bus Field Supervision
Baltimore City
Full-time
Onsite
Mid, Senior Level
$66K/yr - $103K/yr
5+ years expThe Maryland Transit Administration (MTA) is seeking a Field Operations Inspector to support the daily oversight and coordination of public transportation services. This role is crucial for ensuring safe, reliable, and compliant bus and mobility operations by monitoring service delivery and addressing operational issues.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Planning, directing, coordinating, and overseeing field operations related to scheduled and supplemental transit services, including bus and mobility services, equipment, and transit facilities
Providing day-to-day monitoring, guidance, and operational oversight across bus and mobility services to ensure schedule adherence, service reliability, and compliance with MTA rules and procedures
Monitoring, investigating, and developing corrective actions to address operational and administrative issues affecting field performance and service delivery
Evaluating operator performance and providing comprehensive observations and feedback to Bus Transportation Division management to support accountability and continuous improvement
Ensuring effective delivery of transit services in the field with a focus on safety, operational compliance, and customer service standards
Providing back-up operational support and monitoring for Light Rail and Metro services and coordinating closely with all Control Centers to maintain service continuity
Supporting coordinated field operations during service disruptions, special events, adverse weather, and emergency situations to ensure system-wide operational stability
Serving as an essential employee responsible for maintaining critical public transportation operations and selected support functions during emergency conditions
Qualification
Required
Graduation from an accredited high school or possession of a high school equivalency certificate
Five (5) years of experience in commercial driving, passenger services, transportation, or comparable field operations requiring strict adherence to safety, customer service, and regulatory standards
Employees are subject to call-in 24 hours a day and will be required to maintain a reliable communication link for the purpose of emergency call back requirements
Employees are required to work shifts, evenings, holidays, and weekends
Employees are required to travel to various locations throughout the MTA service area
Employees in this role may be exposed to emergency situations involving graphic injuries
Employees in this classification are subject to substance abuse testing in accordance with the Code of Federal Regulations 49- Federal Department of Transportation Drug Alcohol Testing Protocols and Federal Transit Administration Alcohol Testing Rules
Employees in this classification must operate a motor vehicle and are required to possess a valid Maryland motor vehicle operator's license
A Maryland State Commercial Driver's License (CDL) with Passenger Endorsement, along with applicable continuing education and certifications, is required
Benefits
Healthcare
Dental
Long term disability
Flexible work schedules
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
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2025-10-31
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