Journey's End Refugee Services · 1 day ago
Director of Operations and Compliance
Buffalo, NY, US
Full-time
Onsite
Lead/Staff, Director/Executive
$70K/yr - $75K/yr
5+ years expJourney's End Refugee Services is a refugee resettlement and immigration services provider for the Western New York Region. The Director of Operations and Compliance will prioritize operational support to the organization's mission, manage resources, and ensure efficient systems and policies are in place.
CharityHomeless ShelterNon ProfitSocial
Responsibilities
Oversee daily office operations, including physical and digital resources of the organization
Assist with vendor management and coordination
Ensure resources and purchasing are managed in alignment with program budgets and funding restrictions
Work in conjunction with Department Directors on developing policy, maintaining department SOP, and streamlining operational processes relevant to achieving agency and program goals
Support with the development and implementation of safety protocol
Support the operations-related needs of the main and satellite offices
Serve as the point person for research requests and coordinate them internally
Conduct program monitoring and evaluation
Coordinate and monitor data systems and physical file management
Supervise and support other operational staff
Other duties as assigned
Qualification
Required
Bachelor's degree
At least 5 years of professional experience and exhibited commitment to program evaluation or operations improvement
Ability to work effectively in collaboration with diverse groups of people
Integrity, positive attitude, mission-driven, and self-directed with demonstrated passion for Journey's End mission and commitment to working collaboratively with a leadership team of senior professionals
Solid judgment and proven leadership skills
A team player, who can interrelate and operate effectively with peers and other associates within a collegial, yet demanding, work environment
An individual who is able to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities
Impeccable integrity
Strong analytical skills; basic business intuition, and common sense
Strong work ethic
Company
Journey's End Refugee Services
Mission Statement Journey's End Refugee Services is a Christian community-based organization with the mission of welcoming refugees without regard to ethnic origin or creed and to assist them to become healthy, independent, contributing members of the community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Scott Rosenheck, CPA
Chief Financial Officer
Kelly O’Brien Dylag
Chief Operations Officer
Recent News
Buffalo Business First
2025-02-01
Company data provided by crunchbase