Manulife · 7 hours ago
Senior Technology Business Analyst
Boston, Massachusetts
Full-time
Hybrid
Senior Level, Lead/Staff
$107K/yr - $200K/yr
8+ years expManulife is a leading international financial services provider, helping people make their decisions easier and lives better. The Senior Technology Business Analyst will research and analyze improvement opportunities, conduct workflow analysis, prepare recommendations, and facilitate the implementation of technology solutions that meet business needs.
FinanceFinancial ExchangesFinancial Services
Responsibilities
Interpret and document business and functional requirements
Research and document issues involving workflow procedures and processes
Analyze data and develop creative solutions; evaluate and recommend solutions aligned with business needs and best practices
Coordinate recommended process changes, enhancements, and product implementations, including test plans to ensure successful implementation
Collaborate with Engineering and Architecture teams to create detailed system maps, illustrating the flow of data, processes, and interactions within existing and proposed systems
Translate business and user requirements into Epics, Features, and User Stories
Facilitate design sessions with the project implementation team
Determine the acceptance testing framework and standards to assess completed projects
Assist in translating User stories and use cases into test conditions and expected results for product, performance, and user acceptance testing
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field
8+ years total IT industry experience
3-5 years+ of experience in business systems analysis or a related field
Relevant certifications (e.g., CBAP, PMI-PBA) are a plus
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to work collaboratively in a team environment
Proficiency in translating complex business requirements into technical specifications
Willingness to have decision-making authority, provide professional advice, and take a lead role in process or program execution
Ability to manage multiple priorities and projects simultaneously
Preferred
In-depth understanding of business analysis principles and methodologies, and technological systems
Strong understanding of agile methodologies and product management principles
Understanding of system design, analysis, and user testing best practice
Experienced using business analysis tools and techniques
Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels
Familiarity with enterprise-level systems and applications
Possesses a growth mindset challenging the status quo, demonstrates willingness to experiment and demonstrates open mindedness and flexibility to change
Benefits
Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
Financial education and counseling resources
Up to 11 paid holidays
3 personal days
150 hours of vacation
40 hours of sick time (or more where required by law) each year
The full range of statutory leaves of absence
Company
Manulife
Manulife is a leading international financial services group that helps people make their decisions easier and lives better.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.31B2025-12-02Post Ipo Debt· $1B
2024-06-11Post Ipo Debt· $363.5M
2023-03-07Post Ipo Debt· $1.2B
Leadership Team
Phil Witherington
President and CEO
Steve Finch
President and CEO, Manulife Asia
Recent News
2026-01-21
Company data provided by crunchbase