Operations Manager (Part-Time) jobs in United States
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Buckle · 7 hours ago

Operations Manager (Part-Time)

Buckle is a retail company dedicated to creating an enjoyable shopping experience for its guests. They are seeking a part-time Operations Manager who will oversee various operational tasks, manage promotions, and ensure a high level of customer service while maintaining store standards.

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Responsibilities

Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Complete the Operations Manager daily disciplines
Manage promotions by educating Teammates and ensuring signage is displayed appropriately
Complete pulls and markdowns
Monitor layaway procedures to ensure layaways are current and accurate
Answer store internal and external phone lines and resolve questions and requests in an efficient and courteous manner
Monitor reservation application, including Guest follow-up, team education, and product reservation
Lead onboarding and selection activities including monitoring hiring dashboards on a daily basis, setting up interviews and completing onboarding with all new teammates
Complete inventory reviews including year-end inventory
Develop and maintain knowledge of Point of Sale (POS) software
Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
Understand and execute all policies regarding payments, exchanges and Loss Prevention practices
Receive freight boxes and store transfers through register
Report discrepancies through Inventory Manager
Maintain all shipment-related paperwork
Monitor and recognize security risks and thefts, and know how to prevent or handle these situations
Make shipping labels for all packages being sent out and sort packages by required shipment transit time (expedited shipping or regular ground shipping)
Send in recalls and Return to Vendors (RTVs) on a weekly basis
Complete special orders and the necessary phone calls to the Guest
Keep supplies in stock and organized (e.g. boxes, transfer bags, printer paper, hangers, sensors, etc.)
Organize fixtures and shelving
Engage in activities that support a neat, clean, and organized work area
Handle all maintenance issues in the store – plumbing, electrical, etc
Communicate any policy violations to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
Provide feedback to Store Manager regarding merchandise handling concerns
Understand and apply Buckle’s Code of Ethics and all of Buckle’s policies, procedures, and handbooks
Additional duties as assigned
Compare and verify merchandise invoices to items received to ensure that shipments are correct
Upon request, ship any alterations, layaways, or special orders to Guests
Check accuracy of freight packing slips and transfer slips
Double-check that all transfers have been processed through the register and that items match what you are shipping out
When shipping items to Guests and other stores, must fold items and place in appropriate sized box for proper presentation of product when unpacked
Create and develop a visual merchandising strategy on a weekly basis
Consistently utilize and implement the Weekly Checklist, photo library, and other visual tools
Uses Performance Tracker to track results and strategize on product rotation
Is up-to-date on all current visual standards and videos
Utilize the SPG, Planner, and Zone Maintenance Action Plan to maintain visual standards
Understands the importance of the store window’s impact on business and completes with a high level of urgency
Comfortable in giving and receiving feedback from peers and management
Promote personal and store growth
Demonstrate and maintain a professional, mature, and stable relationship with all Teammates
Overcome objections and problem solve
Self-educate on all company tools (videos, pieces, books) and share this information with others
Ability to travel and cover other stores within District based on business needs
Handle all schedule changes in a positive and professional manner
Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit
Special projects and other duties as assigned

Qualification

Point of Sale (POS) softwareVisual merchandising strategyInventory managementCustomer serviceTeam leadership

Required

High school diploma or general education degree (GED); or one to three months related retail experience and/or training; or equivalent combination of education and experience
Must be 18 years of age or older due to the nature of the job
Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
Ability to lift and maneuver 50lbs throughout the store and backroom

Benefits

Health
Medical Coverage Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care.
Dental and Vision Insurance Preventive and routine dental and vision care to support your everyday health.
Virtual Care 24/7 access to general, behavioral, and dermatology consultations.
Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools.
401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. To further support Teammates, Buckle provides discretionary matching contributions to qualifying Teammates.
Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Pre-tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high-deductible medical plan.
Performance Bonuses Eligible teammates may earn incentive-based bonuses in recognition of their performance.
Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style.
Time Off Vacation is earned on a progressive schedule based on your role and years of service, starting at 80 hours or 120 hours, depending on employment status and prorated for the first partial year. Teammates earn 40 hours of sick time per year, prorated for the first partial year; up to 40 hours of sick time may be carried over from one year to another. Teammates also receive one floating holiday and up to three days of bereavement leave. Salaried teammates receive a paid volunteer day.
Income Protection Buckle provides company-paid basic life and AD&D insurance, with options to add Teammate-paid supplemental life and disability plans (short term and long term), helping to protect your income if you are unable to work.
Leave of Absence Support Paid and unpaid time away is available for qualifying situations, with guidance from our Benefits Team to help navigate your options. Salaried teammates who meet eligibility requirements are eligible for medical leave pay, which can be used as paid parental leave for qualifying Teammates.
Supplemental Insurance Options Accident, critical illness, and hospital indemnity coverage is available for added financial protection.
Legal services, identity theft protection, and pet insurance are available to eligible teammates.
Teammate Discount 40% off Buckle products and 25% off Buckle gift cards to support your personal style.
Medical Plan Access Eligible part-time teammates may choose between two comprehensive medical plans. Preventive care is covered at 100%, and all plans include access to virtual care.
Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self-care tools.
Paid Leave in Applicable States Paid leave accrues where required by law; one hour of leave is accrued for every 30 hours worked.

Company

Buckle

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Buckle is a digital financial services company that provides insurance products.

Funding

Current Stage
Growth Stage
Total Funding
$116M
Key Investors
Volery Capital PartnersHSCM Bermuda
2022-03-22Debt Financing· $15M
2021-09-29Series B· $60M
2021-09-29Debt Financing· $10M

Leadership Team

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Dustin Walsey
CEO and CoFounder
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Company data provided by crunchbase