Adecco · 23 hours ago
Social Media Copywriter - Fashion
NYC Metro Area
Full-time
Hybrid
Entry, Mid Level
$32/hr - $35/hr
2+ years expAdecco is seeking a Social Media Copywriter in the fashion domain to enhance the customer experience across global retail and outlet stores. This role involves creating engaging training content and collaborating with cross-functional teams to support business initiatives and improve in-store experiences.
EmploymentHuman ResourcesRecruitingStaffing Agency
Responsibilities
Design and write engaging training content (PDFs, presentations, videos, and social media) for retail and outlet channels aligned with global brand values and business priorities
Partner with global merchandising and design teams to gather product details and develop seasonal product knowledge content
Collaborate with cross-functional teams and regional training leads to create service skills training that supports business and seasonal initiatives
Stay current on customer shopping behaviors, competitive best practices, and the evolving luxury service environment to help drive a differentiated in-store experience
Incorporate feedback from field teams and regional markets to continuously refine and improve training content
Support learning management system maintenance, including building wireframes, publishing and uploading content, troubleshooting, and managing content libraries
Qualification
Required
Bachelor's degree with 2–4 years of experience in copywriting, digital content creation, and/or social media
Strong copywriting and copyediting skills
Experience developing and managing social media content, including strategy, planning, and execution—particularly on platforms such as TikTok, Instagram, X, Snapchat, and YouTube
Proven ability to create engaging training and e-learning content
Strong organizational skills with the ability to manage multiple projects in a fast-paced, changing environment
Excellent written, verbal, and presentation skills
Proficiency in Microsoft Office and Keynote; experience with Adobe Creative Suite and iMovie or Premiere preferred
Ability to analyze customer-related data and translate insights into actionable improvements
Strong cross-functional collaboration and stakeholder management skills
Preferred
Luxury brand and/or retail store experience
Experience implementing strategies, measuring results, and optimizing based on performance
Company
Adecco
Adecco is a staffing agency that offers HR solutions and career resources to clients and associates.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeney James
Vice President, Customer Success & Segment Leader of MSP/VMS Partnerships
Rebecca Parsons (she/hers/her)
Vice President, Customer Success -Emerging & Program Partnerships & Sales Effectiveness & Operations
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