Loomis US · 1 day ago
Operations Support- Kansas City
Loomis US is a leading provider of armored transportation and cash management services across the United States. They are seeking an Operations Support team member to communicate with various departments to identify and resolve issues related to ATM balancing and compliance, while ensuring proper reporting and administration of ICOM functions.
Business DevelopmentCommercialFinancial ServicesMobile PaymentsSecurity
Responsibilities
Utilize spreadsheets provided by management and customer to reconcile reports
Utilize CMS/Vault/Sofi paperwork to reconcile outages
Work directly with CMS Supervisor and Operations as directed to minimize branch and area exposure to outages
Communicate and work directly with route personnel on ATM balancing
Work effectively with departmental employees to resolve and reconcile outages
Manage ICOM process and backup as necessary
Handle incoming customer calls concerning the following:
Balancing issues
Outages
ICOM reporting
E-cash compliance
Vault audits – coin and currency
Other branches issues
Understand basic functions of Sofi to enable research of CIT items etc
Glory utilization to investigate claims, customer inquiries, processing procedures
ICOM full understanding of ICOM and implications on balancing processes and timely reporting
Perform any other duties or special projects as deemed necessary by Management Staff
Qualification
Required
High school graduate or equivalent
2 years of relevant work experience
Ability to work well individually as well as being a team player with a positive attitude
Ability to identify and maintain confidential matters in all aspects of the business
Courteous and professional communications skills demonstrate good work ethics in a professional manner to fellow employees and customers
Ability to follow verbal and written instructions
Computer experience a must, proficient use of MS Office to include Excel, ability to use office equipment not limited to computer, fax and copy machine
Strong data entry skills
Accuracy and speed sufficient to meet the company policy for debriefing
Company
Loomis US
Loomis is the industry’s leading provider of cash management and cash optimization solutions.
H1B Sponsorship
Loomis US has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (2)
2023 (3)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase