Implementation Consultant jobs in United States
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Abrigo · 11 hours ago

Implementation Consultant

Abrigo is a technology provider for community financial institutions, focusing on risk management and growth solutions. The Implementation Consultant will play a crucial role in ensuring client success by developing implementation strategies and supporting product design and configuration during the implementation of the banking platform solutions.

Asset ManagementBankingFinTechFraud DetectionLendingRisk ManagementSoftware
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Megan Trimmer
linkedin

Responsibilities

Develop subject-matter expertise in the Sageworks Banking/Loan Origination platform
Lead multiple client implementations of various sizes and complexity through the design & configuration of our banking platform solutions
Serve as the primary point of contact and communication with the customer and maintain accurate project plan details
Manage the day-to-day execution of project implementations including the review of customer requirements, monitoring project progress and timelines, and identifying and resolving issues to drive project success
Communicate design strategy and pertinent configuration details to the client education team responsible for customer training in a timely manner
Maintain job aids and training materials for product design and configuration
Drive successful adoption and coordinate post-implementation Account Management handoff to the Client Success Manager
Work with the Client Success team to monitor and support product usage, client satisfaction, and configuration needs
Collaborate with the Product team to maintain and enhance product functionality based on client feedback
Provide customer service through technical support, product feedback, and client follow-up

Qualification

Banking experienceSaaS product implementationsCredit knowledgeProject managementCommunication skillsFacilitation skillsAttention to detailProblem-solving

Required

2+ years of experience in banking, consulting, or SaaS product implementations
Ability to communicate effectively in and across teams; must possess strong written and verbal communication skills
Excellent facilitation skills to lead client engagements and working sessions
Demonstrate attention to detail while managing multiple priorities
Willingness to travel up to 50% of the time to meet with clients
Ability to accomplish tasks in a timely manner and solve problems with limited direction
Occasional travel required for team events to support engagement, relationship-building, and key decision-making

Preferred

Banking experience and credit knowledge preferred

Benefits

Full health benefits with an HSA option
Flexible PTO and bank holidays
401(k) plan and company match

Company

Abrigo provides market-leading compliance, credit risk, and lending solutions to enable its customers to think bigger.

H1B Sponsorship

Abrigo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
The Carlyle Group
2021-08-03Private Equity
2015-07-23Private Equity

Leadership Team

A
Andy Snow
Chief Customer Officer
linkedin
Company data provided by crunchbase