USAJOBS · 1 day ago
Operational Support Technician GS 5/6
Multiple Locations, USA
Full-time
Onsite
Entry Level
$35K/yr - $50K/yr
1+ years expThe Federal Bureau of Investigation is seeking an Operational Support Technician to provide key administrative and clerical support to Agents and Intelligence Analysts. The role involves a wide range of support functions that are essential for the successful operation of the Field Office.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provides administrative and clerical support to various staff members of the Field Office in order to accomplish organizational goals and missions
Operates switchboard to provide assistance; takes messages or directs calls to the proper person
Refers telephonic complaints and inquiries from outside sources and the general public to higher grade level employee for appropriate action. If complaint is within another agency's purview, refers caller to that agency or accepts the information and promptly apprises the agency
Serves as WebTA Time Keeper to ensure all records are accurate and complete by the closing date of each pay period
Manipulates automated information systems to perform duties associated with the retrieval of information from FBI, state, and local law enforcement databases and commercial computerized information systems. Disseminates information to those involved in the investigation during course of normal work operations, and on occasion, during planned interagency activities and special operations in the office of assignment
Ensures the physical security of office premises to include any storage areas or auxiliary parking facilities. Confirms alarms are operational, and monitors alarm systems. Personally conducts, or ensures inspections are made to verify doors and windows are properly locked; office safe and file cabinets containing official records and materials are secured; files, correspondence, keys, equipment and instruments are safeguarded; and all confidential trash is removed for destruction. Responds appropriately to triggered alarms and any security violations. May serve as COMSEC custodian, responsible for the receipt, custody, transfer, safeguarding, accounting, and destruction of COMSEC material
Provides training and guidance to others on various facets of work performed
Qualification
Required
Must be a U.S. citizen
Must be able to obtain a Top Secret-SCI clearance
Some travel may be required
GS-5: Applicant must possess at least one (1) year of SE equivalent to the GS-4 grade level
GS-6: Applicant must possess at least one (1) year of SE equivalent to the GS-5 grade level
All degrees must be from an accredited college or university
GS-5: Applicant must have at least four (4) years of education above the high school level
GS-6: Applicant must have a bachelor's degree
Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
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