Texas Health and Human Services · 12 hours ago
Lead Program Manager
Texas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of Texans. They are seeking a Lead Program Manager to perform advanced consultative services and technical assistance work, focusing on planning and implementing major agency programs and providing support to staff and community organizations.
Health Care
Responsibilities
Identifies the need for new programs
Develops and implements effective techniques for evaluating agency programs
Develops policy and procedure manuals
Analyzes the applications and variations of programs and develops action plans to improve or initiate programs
Collects, organizes, analyzes, and prepares material in response to requests for information and reports
Oversees the completion of and monitors required performance reports and recommends appropriate changes
Oversees the studies and analyses of operations and problems and the preparation of reports of findings and recommendations
Oversees surveys, inspections, or reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures
Provides consultative services and technical assistance to plan, implement, and monitor effective programs and services
Provides guidance to staff in the development and integration of new methods and procedures
Works with and speaks to community and professional groups to coordinate, improve, and stimulate interest in the program and to secure support for local programs
Consults with public and private agencies involved in the program to resolve problems, identify training needs, and discuss program effectiveness
Determines trends and resolves operational problems
Prepares administrative reports, studies, and specialized research projects
May plan, assign, and/or supervise the work of others
Performs related work as assigned
Must be able to work occasional overtime, as required by management, outside of normal hours of operation, which may include weekends when called upon
Must be able to work in a highly stressful and fast paced environment under constant pressure to meet required deadlines
Qualification
Required
High School diploma or GED equivalent is required
Sixty (60) semester hours from an accredited college or university is required. Two (2) years of management experience within a SNAP, cash assistance, or Medicaid program may be substituted for education requirement
A minimum of four (4) years' experience, gained within the last 5 years', in managing a SNAP, Medicaid, Medicaid for the Elderly and People with Disabilities (MEPD), or Cash Assistance program/unit
Current experience within two (2) years of SNAP, Medicaid, Medicaid for the Elderly and People with Disabilities (MEPD), Cash Assistance, or other Medicaid eligibility programs
Experience planning, organizing, implementing, and monitoring projects or complex programs, rules, regulations, policies and procedures
Experience analyzing system performance and operational procedures, to assist program managers to identify error trends and devise effective corrective action plans
Experience using computer software such as Microsoft Word, Excel, and Outlook
Application indicates the willingness to work beyond normal work hours of 8:00 AM – 5:00 PM
Application indicates the willingness to travel
Preferred
A Degree from an accredited college or university is preferred
Texas Integrated Eligibility Redesign System (TIERS) and Eligibility Workload Management System (EWMS) experience is preferred
Benefits
100% paid employee health insurance for full-time eligible employees
Defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement
Company
Texas Health and Human Services
Texas Health and Human Services is an agency that focuses on improving health, safety and well-being.
Funding
Current Stage
Late StageLeadership Team
Recent News
Help Net Security
2025-04-09
Fort Worth Star-Telegram
2024-04-01
Company data provided by crunchbase