First National Bank of Waterloo · 3 days ago
Teller Supervisor
Swansea, IL
Full-time
Onsite
Mid LevelFirst National Bank of Waterloo is seeking a Teller Supervisor to deliver excellent customer service and oversee branch operational tasks. The role includes managing Teller workflow, resolving customer issues, and providing leadership to the Teller team.
BankingFinancial ExchangesFinancial Services
Responsibilities
Deliver excellent customer service to all Bank customers
Oversee and ensure completion of Branch operational tasks
Preference given to those with strong knowledge of Integrated Teller System and Bank policies and procedures
Ability to schedule and handle Teller workflow
Resolve customer problems presented for review by Tellers
Ensure that an economical quantity of cash is available and safeguarded
Issues written and oral instructions on Teller Operations
Openly communicates with staff on any operational changes or other Bank information
Provide daily leadership and support to Tellers when needed
Other duties as assigned
Qualification
Required
Deliver excellent customer service to all Bank customers
Oversee and ensure completion of Branch operational tasks
Ability to schedule and handle Teller workflow
Resolve customer problems presented for review by Tellers
Ensure that an economical quantity of cash is available and safeguarded
Issues written and oral instructions on Teller Operations
Openly communicates with staff on any operational changes or other Bank information
Provide daily leadership and support to Tellers when needed
Other duties as assigned
Preferred
Preference given to those with strong knowledge of Integrated Teller System and Bank policies and procedures
Company
First National Bank of Waterloo
First National Bank of Waterloo is a bank that provides mortgages, card services, and mobile banking services.
Founded in 1912
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$6.18M2022-11-28Series Unknown· $6.18M
Leadership Team
Rick Parks
President & CEO
Mary O'Leary
Chief Financial Officer
Company data provided by crunchbase