Rockwell Automation · 1 day ago
PharmaSuite Engineer, Technical Support
Milwaukee, Wisconsin, United States
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expRockwell Automation is a global technology leader focused on enhancing manufacturing productivity and sustainability. They are seeking a PharmaSuite Engineer to provide advanced technical and functional support for their FactoryTalk Information Software portfolio, particularly in Life Sciences solutions. The role involves resolving complex application issues and supporting customer environments in regulated industries.
HardwareIndustrial AutomationSales AutomationSoftware
No H1B
Responsibilities
Provide advanced functional and technical support for the FactoryTalk Information Software suite with emphasis on Life Sciences MES (e.g., PharmaSuite)
Resolve complex application, integration, infrastructure, and performance issues
Support customer environments through phone, screen sharing, and email interactions with L3 support teams
Analyze system behavior across MES, ERP, databases, servers, and network layers
Provide after‑hours and weekend support which may be required on a rotational basis to support 24x7 customers
Qualification
Required
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Information Systems, or related field
Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening
Preferred
8+ years of experience in industrial automation, MES, or process systems engineering
Installation, configuration, and administration experience with: Linux and Windows Server environments, Microsoft SQL Server, Oracle RDBMS, Web-based applications and relational databases, Open-source technologies (Apache, Tomcat, JBoss, ActiveMQ), Containerized platforms (Docker, Kubernetes, Helm)
Programming experience in Java, JavaScript, SQL, Eclipse, or equivalent languages
Familiarity with protocols such as OPC, LDAP, SSL/TLS, REST APIs, and web services
Experience with Jira, Git, SSRS, cloud computing (Microsoft Azure), and storage/networking technologies
Benefits
Health Insurance including Medical, Dental and Vision
401k
Paid Time off
Parental and Caregiver Leave
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
Company
Rockwell Automation
Rockwell Automation specializes in industrial automation and information, makes its customers more productive.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500MKey Investors
Public Service Commission of Wisconsin
2025-05-16Post Ipo Debt· $500M
2023-07-12Grant
1978-01-13IPO
Leadership Team
Blake Moret
Chairman and Chief Executive Officer
Christian Rothe
Senior Vice President & Chief Financial Officer
Recent News
The Motley Fool
2026-01-25
2026-01-23
The Motley Fool
2026-01-23
Company data provided by crunchbase