MarketSource Inc. · 1 day ago
Ford Pro F&I Account Manager
LA Metro Area
Full-time
Onsite
Senior Level
5+ years expMarketSource, an Allegis Group company, delivers integrated sales solutions and is seeking a Ford Pro Account Manager. This role is responsible for driving commercial success across assigned Ford Pro dealerships, achieving performance metrics, and providing best-in-class service support.
Market ResearchSales Automation
Responsibilities
Drive commercial and fleet service sales at assigned Ford Commercial Vehicle Center (Ford Pro CVC) dealerships
Support existing dealership clients to improve Ford Protect product sales
Develop and maintain strong relationships with dealership personnel and Ford Regional resources
Serve as a subject matter expert (SME) on Ford Commercial and Fleet products, services, and Ford Pro CVC dealership guidelines
Partner with dealers to create, implement, and maintain customized action plans to increase commercial business
Conduct ongoing training and coaching for dealership staff on Ford Protect products and system selling processes
Present business cases to promote mobile service capabilities and additional profit opportunities
Create and execute marketing plans to drive commercial and fleet service traffic
Conduct periodic meetings to review progress and adjust action plans as needed
Ensure dealership compliance with Ford Pro CVC dealer standards and policies
Field visits to Fleet and Commercial customers with CAMs and/or other Ford Pro team members
Assist CAMs to conduct outbound calls to commercial accounts to introduce new products, enroll in programs, and provide support
Attend and work trade shows and expos
Perform additional job duties as assigned
Qualification
Required
Deep understanding of dealership operations, to include Retail F&I, Processes, Commercial Business Application for Ford Protect Suite of Products, and Fixed Operations
Proven ability to develop and maintain relationships with dealership personnel and commercial business customers
Excellent written, oral, and presentation skills
Strong communication and influencing skills with various dealership roles (Dealer Principal, GM, Service Director, etc.)
Experience conducting web-based demonstrations (WebEx/Zoom) is strongly desired
Proficiency in MS Office (Word, Excel, PowerPoint)
Willingness to learn and consistently deliver information in a specific process
Desire to develop long-term relationships with customers and dealership personnel
Demonstrated willingness and ability to embrace and communicate the latest technologies
Task-oriented with the ability to manage multiple competing issues, opportunities, and objectives
Ability to interact with customers in person and via outbound phone calls
Willingness to continue learning and become a SME on new product offerings
Ability to assess needs, develop plans, and execute training and recruiting initiatives
Physical ability to perform tasks requiring bending, stooping, reaching, lifting (up to 20 pounds), pushing, pulling, walking, standing, and moving items
Bachelor's degree (BS/BA) in Business, Marketing, or equivalent experience preferred
Minimum of 5 years of successful experience in dealership and/or OEM fixed operations
Willingness to travel overnight (approximately 1–2 weeks per month)
Experience with CRM systems (Salesforce.com experience is a plus)
Eligibility to work in the U.S. and meet any additional employer requirements
Ability to perform additional job duties as assigned
Company
MarketSource Inc.
MarketSource is a sales acceleration and customer experience company focused on delivering better outcomes for many of the world’s most iconic brands.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jessica McNelley
President
Recent News
2025-08-26
2023-12-23
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