Environment Masters Plumbing and Air · 1 day ago
Residential Service Tech
Jackson, MS
Part-time
Onsite
New Grad, Entry Level
0+ years expEnvironment Masters Plumbing and Air is seeking a Residential Service Tech to diagnose and repair heating, ventilation, and cooling systems. The role involves providing knowledgeable consultation to customers and ensuring a high level of service through effective communication and technical skills.
ConstructionCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)Service Industry
Responsibilities
Install, maintain, and repair heating, ventilation, and cooling units for both commercial and residential customers
Diagnose and repair of electronic, mechanical, and electrical components of these systems
Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer
Be available to work nights or weekends, as scheduled or as needed, to service needs of our customers
Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis
Maintain proper stock, parts, tools, and safety equipment in the vehicle
Understand company pricing and generate appropriate customer invoice at job site. Electronically process credit card payments. Obtain customer signature at completion of job. Obtain correct customer information including email address
Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary
Diagnose diverse service issues, obtain replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct
Participate in any paid training Environment Masters determines relevant to your HVAC technician role. These trainings may or may not be during normal work hours
Identify and report to Service Manager potential opportunities for additional business (newer system, service contracts, and additional services)
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned
Qualification
Required
Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals
Excellent customer service skills with desire to exceed customer expectations
Ability to work independently in a timely manner, making sure job is done correctly the first time
Well groomed, neat appearance
Valid driver's license and clean driving record
Observe all company procedures and safety rules
Work as part of our team to ensure customer satisfaction
Must be available for on-call shift rotation
At least 6-months' experience
Education and/or hands on training or apprenticeship in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues
Must be physically able to lift, lower, push, and pull objects of up to 50 lbs. unassisted
Ability to stand, sit, walk, walk on uneven surfaces or unstable ground, climb, bend, stoop, reach, balance, talk, hear, taste, smell, and crouch, all for extended periods of time
Position requires use of hands to finger, handle, or feel
Benefits
Paid training
Company
Environment Masters Plumbing and Air
When it comes to ensuring the smooth operation of both your commercial and residential properties, you need a dependable team of experts you can count on.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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