eTeam · 10 hours ago
Desktop Support Specialist
Boulder, CO
Contract
Onsite
New Grad, Entry Level
$21/hr - $21/hreTeam is seeking a Desktop Support Specialist to provide on-site technical support in Boulder, Colorado. The role involves troubleshooting and resolving issues related to Windows operating systems, network investigations, and providing frontline support for IT services.
Information Technology
Hiring Manager
Sukanya Kumari
Responsibilities
Good knowledge and hands-on experience in Windows operating systems (Win XP, 7, 10 & 11)
PowerShell scripting experience to automate key workstation activities
Knowledge of Self-Help & Self-Heal tools
Strong knowledge of MobileIron & Intune
Understanding of patch deployment & package deployment (SCCM)
Ability to write scripts to configure the self-heal tool for high-volume issues
O365 administration & SharePoint (Cloud)
Network investigation and troubleshooting
Specific infrastructure support functions (e.g., backups, hardware repair)
On-site support for other IT groups (Networking, Computing Services), including on-site asset management, asset tagging, and annual physical asset verification in data centers
Systems administration tasks (monitoring, disk management, computer room maintenance, technical planning, consulting, system imaging & configuration)
Strong knowledge of encryption software (PGP & BitLocker)
Understanding of PKI certificates and infrastructure
Frontline support: call tracking, providing resolutions via phone and desk-side assistance, using call tracking tools, knowledge base, and following standard support processes
Strong OS troubleshooting skills (Windows, Linux & Unix)
Hands-on experience with IMAC activities
Experience with data backup techniques
Knowledge of SCCM (application installation, agent installation, OS deployment, etc.)
Excellent communication skills
Strong customer-handling skills
Win 10 & 11 technical expertise
HP hardware repair skills
Data Center Touch Support experience
Qualification
Required
Good knowledge and hands-on experience in Windows operating systems (Win XP, 7, 10 & 11)
PowerShell scripting experience to automate key workstation activities
Knowledge of Self-Help & Self-Heal tools
Strong knowledge of MobileIron & Intune
Understanding of patch deployment & package deployment (SCCM)
Ability to write scripts to configure the self-heal tool for high-volume issues
O365 administration & SharePoint (Cloud)
Network investigation and troubleshooting
Specific infrastructure support functions (e.g., backups, hardware repair)
On-site support for other IT groups (Networking, Computing Services), including on-site asset management, asset tagging, and annual physical asset verification in data centers
Systems administration tasks (monitoring, disk management, computer room maintenance, technical planning, consulting, system imaging & configuration)
Strong knowledge of encryption software (PGP & BitLocker)
Understanding of PKI certificates and infrastructure
Frontline support: call tracking, providing resolutions via phone and desk-side assistance, using call tracking tools, knowledge base, and following standard support processes
Strong OS troubleshooting skills (Windows, Linux & Unix)
Hands-on experience with IMAC activities
Experience with data backup techniques
Knowledge of SCCM (application installation, agent installation, OS deployment, etc.)
Excellent communication skills
Strong customer-handling skills
Win 10 & 11 technical expertise
HP hardware repair skills
Data Center Touch Support experience
Company
eTeam
eTeam is a staffing agency that also provides payrolling services.
Founded in 1999
501-1000 employees
H1B Sponsorship
eTeam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-04Acquired
Leadership Team
Swetta Bhatt
CEO APAC & India
Aanchal Thakur
Chief Customer Officer
Recent News
2025-11-19
2025-08-21
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