Figure · 12 hours ago
Logistics Manager
San Jose
Full-time
Onsite
Senior Level
6+ years expFigureAI is seeking a Logistics Manager to oversee global logistics operations as the company scales. The role involves managing carrier strategy, logistics costs, and contract negotiations while ensuring efficient day-to-day logistics execution.
Artificial Intelligence (AI)HardwareIndustrial AutomationRobotics
Responsibilities
Own and manage global logistics across air, ocean, ground, and courier
Define and manage shipping lanes, transit times, and service levels
Select, onboard, and manage freight forwarders, carriers, and customs brokers
Monitor carrier performance and drive accountability through KPIs and service reviews
Lead carrier and forwarder pricing negotiations and contract management
Own rate cards, SLAs, and escalation terms
Track logistics spend and identify cost-reduction opportunities
Establish approval thresholds for premium or expedited shipping
Own logistics lead times by mode, lane, and region
Ensure timely delivery of goods and communicate risks or delays
Act as the escalation owner for delayed or at-risk shipments
Balance cost and speed decisions in alignment with business priorities
Oversee inbound and outbound shipments, domestic and international
Provide operational support to internal teams for shipment execution
Manage exceptions including missed pickups, damages, losses, or carrier failures
Own freight claims and resolution with carriers and insurers
Manage customs clearance processes and broker operations globally
Review and approve shipping documentation including commercial invoices, HTS classifications, country of origin, valuation, and Incoterms
Ensure duties, tariffs, and taxes are accurately assessed and charged by customs authorities and brokers
Audit duty and tariff charges against HTS classifications and shipment documentation to identify errors or overpayments
Drive corrections, refunds, or post-entry adjustments where discrepancies are identified
Stay informed on tariff changes and trade regulations that may impact logistics cost or lead time
Ensure compliance with all import/export regulations and maintain audit-ready records
Maintain and refine existing logistics SOPs and workflows
Identify targeted improvements to reduce cost, lead time, or risk
Support the evolution of logistics processes as shipment volume and complexity increase
Track and report logistics KPIs including cost, transit time, and on-time delivery
Use data to drive continuous improvement and carrier performance management
Qualification
Required
6+ years of experience in global logistics, freight operations, or supply chain
Strong experience negotiating carrier pricing and managing shipping lanes
Strong understanding of customs, duties, tariffs, and trade compliance
Experience reviewing and validating duty and tariff assessments
Experience managing multiple carriers, forwarders, and customs brokers
Strong analytical, organizational, and communication skills
Comfortable operating in a fast-paced, scaling environment
Company
Figure
Figure is an AI robotics company that develops autonomous general-purpose humanoid robots.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$1.85BKey Investors
Parkway Venture CapitalIntel CapitalBrett Adcock
2025-09-16Series C· $1B
2024-02-24Series B· $675M
2023-07-17Series Unknown· $9M
Leadership Team
Brett Adcock
Founder
Recent News
legacy.thefly.com
2026-01-23
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