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AAA Auto Club Enterprises · 1 day ago

Vehicle Registration Specialist 2

Los Angeles, CA

Full-time

Onsite

Entry Level

$22.17/hr - $29.53/hr

1+ years exp

AAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, employing 14,000 individuals across 21 states. They are seeking a Vehicle Registration Specialist 2 to audit and reconcile DMV transactions, provide assistance to branch employees, and maintain current knowledge of DMV policies and procedures.

Insurance

Responsibilities

Perform administrative functions for DCU such as bookkeeping records, preparing bank deposits, verifying the accuracy of bank deposits, and resolving discrepancies

Maintain current knowledge of DMV policies and procedures. Reconcile reports, review documents for accuracy and identify applications that require corrections. Perform a daily physical audit of DMV transactions. Purge DMV reports in the DMVA system

Advanced knowledge of DMV processes and procedures: Provide assistance to branch employees by answering incoming telephone calls through the DMV Help Desk. Respond to DMV EHELP queries via email, phone, or online chat tools within established SLA. Troubleshoot and provide resolution related to DMV transactions. Maintain professionalism during all interactions

Filing reports, mail disbursement, receiving and shipping of courier bags, and other duties assigned by management

Qualification

DMV processes knowledgeAdministrative assistanceBranch office experienceDMV regulations knowledgeCustomer service skills

Required

High School GED

Preferred

1-3 years Previous experience in the DMV Centralization Unit as a vehicle registration specialist

1-3 years administrative assistance and prior branch office experience

Advanced knowledge and training in DMV rules, regulations and procedures

Benefits

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance, travel, entertainment, services and more!)

Company

AAA Auto Club Enterprises

Glassdoor3.0

AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.

Costa Mesa, California, US

10001+ employees

https://careers.ace.aaa.com/

Funding

Current Stage

Late Stage

Leadership Team

Chris Simpson

Senior Vice President and Chief Information & Technology Officer

Suzanne Wisdom

Senior Vice President & Chief Marketing Officer

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