Hisense USA · 9 hours ago
Bilingual Logistics Deduction Compliance Analyst
Alpharetta, GA
Full-time
Onsite
Entry Level
1+ years expHisense USA is seeking a Bilingual Logistics Deduction Compliance Analyst to support logistics operations by managing customer compliance requirements and minimizing deduction-related losses. The role involves investigating chargebacks, analyzing root causes, and collaborating with various teams to minimize compliance risks.
Consumer ElectronicsElectronicsHome AppliancesTV
Responsibilities
Investigate and resolve compliance chargebacks and deductions issued by major retail partners (e.g., Amazon, Best Buy, Costco, Kroger)
Analyze root causes of deductions, such as delivery discrepancies, packaging non-compliance, and routing violations, and support the preparation and submission of effective disputes or appeals
Collaborate with Finance, Logistics, and GTM teams to address operational inefficiencies and minimize future compliance risks
Track and report deduction trends, assisting in the development of preventive measures to reduce deduction amounts and loss rates
Support documentation and continuous improvement of shipping procedures to meet evolving retailer compliance requirements
Assist in training internal teams on customer-specific shipping guidelines and compliance expectations
Monitor logistics operations in SAP to ensure strict adherence to retailer shipping policies
Communicate with internal stakeholders and overseas partners to resolve deduction disputes and align on compliance strategies
Compile, analyze, and summarize quarterly and annual chargeback data to support strategic planning and decision-making
Qualification
Required
Bachelor's degree
Foundational SAP knowledge and a strong interest in logistics, supply chain compliance, and chargeback management
1-2 years of relevant experience in deduction or compliance management
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Strong learning ability and independence, with excellent interpersonal and cross-functional communication skills
High attention to detail and accuracy; ability to manage multiple tasks in a fast-paced environment
Willingness to learn and develop expertise in deduction dispute processes and retailer shipping requirements
Bilingual fluency in English and Mandarin (both verbal and written)
Strong analytical and problem-solving skills with a proactive mindset
Willingness to support team training on deduction prevention and compliance updates
Flexibility to work outside standard business hours when necessary
Company
Hisense USA
Hisense USA’s product strategy is to steadily introduce a full range of electronics and appliances into the North American market. It is a sub-organization of Hisense Group.
51-200 employees
H1B Sponsorship
Hisense USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (18)
2023 (11)
2022 (14)
2021 (6)
2020 (10)
Funding
Current Stage
Growth StageLeadership Team
Peter Erdman
Vice President - B2B, Laser TV and Business Development - Hisense USA
Y
Yunfang Feng
VP of Operations
Recent News
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